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UI/UX Consultant – Corporate Banking Digital Channels
Job Description & How to Apply Below
- Bachelor’s or Master’s degree in Design, Information Systems, or a related field.
- Professional certifications in UX, UI, or related disciplines.
- Working knowledge of agile development methodologies and digital banking ecosystems.
- Proven experience in the full UI/UX design process for digital banking or financial services, ideally within the corporate banking space.
- Demonstrated ability to conduct customer journey mapping, UI/UX reviews, and leverage analytics to drive design outcomes.
- Experience implementing digital systems and products across multiple countries, with an understanding of localization and compliance.
- Strong focus on customer experience, with a portfolio showcasing user-centered solutions and measurable impact on engagement and satisfaction.
- Skilled in gathering, interpreting, and actioning customer feedback through interviews, surveys, and usability studies.
- Excellent stakeholder management and communication skills, with the ability to align diverse teams around a shared vision for digital transformation.
- Proficiency in design tools (such as Sketch, Figma, Adobe XD, InVision, or equivalent) and familiarity with analytics platforms.
- Innovative thinker with a passion for solving complex problems and delivering seamless, intuitive digital experiences.
- International or multi-country project experience strongly preferred.
- Professional training in UI/UX
- Experience with Agile, Scrum, or other iterative development frameworks.
- Advanced data analytics and visualization skills.
- Prior experience with corporate banking channels
- Proven track record of successful digital product launches in banking or fintech.
- Lead the end-to-end UI/UX design process for corporate digital channels, from research and ideation through prototyping, testing, and final delivery.
- Conduct comprehensive customer journey reviews to identify gaps, pain points, and opportunities for enhancement.
- Perform UI/UX reviews and analytics, leveraging data to inform design direction and improve both usability and user satisfaction.
- Collaborate with cross-functional teams including product managers, business analysts, engineers, and country leads to ensure localized and scalable solutions.
- Implement digital platforms and experiences across multiple countries, tailoring interfaces to meet regional requirements and regulatory standards while maintaining a unified brand experience.
- Focus relentlessly on customer experience, integrating user-centered design principles and practices at every stage of the product lifecycle.
- Drive customer engagement initiatives, collecting and synthesizing feedback from end users and stakeholders to inform continuous improvement.
- Facilitate customer feedback sessions, usability testing, and workshops to gather actionable insights into customer needs and expectations.
- Stay updated with UI/UX and fintech industry trends, advocating for innovative approaches to digital banking challenges.
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