Digital Asset Custody Specialist

You will have the following responsibilities

Act as the in-house subject-matter expert in digital asset custody acting as the bridge between trading staking and DeFi services

Operate and continuously improve our institutional-grade custody service including the client-controlled HSM-based cold-storage Vault Solution and the pooled separated Crypto Account Manage and monitor custody-related operational processes including user and policy management seed and wallet management and withdrawal-address whitelisting with time-lock controls

Support improvements to our fee billing onboarding and client lifecycle processes

Troubleshoot and resolve custody-related issues together with our infrastructure and software development teams

Actively engage in stakeholder management across the business and development organizations and support internal teams with questions about procedures responsibilities and internal tools

Manage internal user groups in cases of application-related questions troubleshooting or bug management and provide internal education on new features

Conduct User Acceptance Testing UAT for system integrations and new custody features working closely with IT Infrastructure and Business Operations Support decision-making by providing insights in the form of operational or management reports and performing ad-hoc analysis of custody-related data

Participate in regular risk call updates and coordinate follow-up actions drive risk initiatives and related improvement programs

Report operational or system incidents to the Risk function and when required perform and monitor operational and system controls related to Custody Maintain documentation and evidence to ensure compliance with internal policies regulatory requirements and audits

Ensure completeness of business documentation

You are excited about crypto, and you are a self-driven, open-minded personality with strong analytical skills to recognize and solve problems efficiently

Solid knowledge about cryptocurrencies, blockchain technologies, cryptography, cybersecurity, risk management, and adversarial thinking and a willingness to go further down the rabbit hole Hands-on experience with self-custody and knowledge of how seeds, private keys and wallets work; being a crypto OG is a plus

Experience with custody solutions, key management, hardware wallets, cold storage and multi-party transaction governance (Requestor / Controller / Approver)
A degree in Finance, Economics, Business Information Technology, Computer Science, or another subject related to the nature of this role

Experience with external and internal audits and related standards such as ISAE 3402, SOC2, DORA, ISO 27001 and similar

Excellent language skills in English and optionally German