Manager - AI Solutions

The Manager – AI Solutions owns Modon’s portfolio of enterprise AI tools and platforms, including Claude, Synthesia, Telnyx and Midjourney, from a product and delivery standpoint. The role sits between the business and the vendors, acting as product owner in defining what these tools should do for Modon and as project manager in getting them deployed, adopted and governed across the group.

The role is accountable for usage, cost and value realisation of the AI tooling estate, and for the internal processes that let subsidiaries adopt new AI capability safely and quickly.

• Own the roadmap and prioritisation for Modon’s AI solutions portfolio (Claude, Synthesia, Telnyx, Midjourney and future tools), working with business units to define use cases and success criteria
• Act as project manager for AI tool rollouts: scope, plan, sequence and deliver implementations across Modon Holding and subsidiaries such as ADNEC Group
• Manage day-to-day vendor relationships for AI platforms, including contract renewals, licensing, SLAs, support escalations and commercial negotiations alongside Procurement
• Own seat allocation, access management and cost control across the AI tooling estate, and report usage and ROI to D&T leadership
• Coordinate onboarding of new AI tools with IT Security, Legal and the DPO to ensure alignment with Modon’s AI usage and governance policy
• Run adoption and training programmes so business teams use AI tools effectively, including champion networks, user guides and office hours
• Track emerging AI capability and vendors, and bring recommendations for new tools or use cases to leadership
• Act as the first point of escalation for AI tool issues, working with vendors and internal IT to resolve them
• Maintain a single register of AI tools in use across the group, their owners, data handling and renewal dates
• Support cross-functional initiatives, such as the resident super app, Modon Connect and the loyalty platforms, where AI capability is a component, ensuring the tools used are fit for purpose

• Bachelor’s degree in computer science, Information Systems, Business Administration or a related field
• Project management certification (PMP, PRINCE2 or equivalent) preferred
• Product management certification (e.g. CSPO) is an advantage

• 6+ years of experience in product management, technology project management or digital transformation roles
• Direct experience working with or managing AI/ML tools and platforms in a business setting
• Strong vendor and contract management skills, comfortable negotiating commercial terms
• Experience running cross-functional rollouts across a matrixed or multi-entity organisation
• Clear communicator, able to translate technical AI capability into business terms for non-technical stakeholders
• Comfortable with data: can track usage, cost and adoption metrics and report on them
• Working knowledge of AI governance, data privacy and responsible AI practice
• Organised and delivery-focused, able to run several concurrent vendor and rollout work streams