SAP MES Lead

We are seeking an accomplished Senior SAP Lead with deep Manufacturing Execution System (MES) expertise to lead application management, production support, technical governance, and continuous improvement for a mission-critical SAP landscape. The role will own stable and secure integration between SAP S/4

HANA or ECC and SAP or third-party MES platforms, ensuring production continuity, traceability, data integrity, controlled change, and measurable service performance within a highly regulated environment.

Key Responsibilities

• Lead end-to-end SAP AMS delivery for manufacturing and MES-integrated processes, covering incidents, service requests, problems, changes, minor enhancements, releases, and operational improvements.
• Act as the senior design authority for integration across SAP S/4
  
  HANA or ECC, MES, shop-floor equipment, middleware, quality systems, warehouse systems, and other operational technology applications.
• Own critical incident resolution and major incident management, including business impact assessment, technical triage, stakeholder communication, workaround definition, root-cause analysis, and prevention plans.
• Direct Level 2 and Level 3 support teams; establish support procedures, knowledge articles, escalation paths, shift coverage, resource plans, and technical quality standards.
• Ensure reliable exchange of production orders, routings, bills of material, work instructions, confirmations, material consumption, goods movements, quality results, equipment status, labor data, serialization, and genealogy records.
• Review and approve solution designs, functional and technical specifications, integration mappings, custom developments, interfaces, test evidence, deployment plans, and rollback procedures.
• Lead proactive monitoring, performance tuning, interface reconciliation, batch-job governance, defect elimination, problem management, and automation of repetitive support activities.
• Coordinate with production, engineering, quality, supply chain, warehouse, cybersecurity, infrastructure, Basis, development, integration, and vendor teams.
• Maintain SLA and KPI performance, including availability, response and resolution time, backlog aging, change success rate, repeat-incident reduction, interface reliability, and service improvement benefits.
• Support disaster recovery, business continuity, audit readiness, access reviews, segregation of duties, vulnerability remediation, patching, and evidence retention.
• Manage service reviews, risk and issue registers, capacity planning, demand prioritization, release calendars, and executive reporting.
• Mentor consultants, improve cross-functional capability, and serve as the primary escalation point for complex SAP manufacturing and MES issues.

SAP and MES Expertise

• Strong expertise in SAP manufacturing processes, with hands-on knowledge of SAP PP, PP-PI, MM, QM, PM, EWM or WM, and their integration with MES.
• Deep experience with SAP Manufacturing Execution, SAP Digital Manufacturing, SAP MII, or leading third-party MES products.
• Proven design and support experience for discrete, repetitive, or complex manufacturing processes, including production execution, work-in-progress, quality inspection, nonconformance, rework, traceability, serialization, and as-built records.
• Strong knowledge of SAP–MES integration using IDocs, BAPIs, RFCs, APIs, web services, OData, event or message-based interfaces, SAP Integration Suite, SAP Process Integration or Process Orchestration, or equivalent middleware.
• Ability to diagnose failures across SAP application, middleware, MES, databases, network, and shop-floor or operational technology layers.
• Working knowledge of custom ABAP developments, enhancements, forms, workflows, Fiori applications, interface monitoring, and SAP transport and release management.
• Experience with IT service management and monitoring platforms such as Service Now, SAP Solution Manager, SAP Cloud ALM, or equivalent tools.

Defence-Sector and Security Responsibilities

• Operate in accordance with customer security policies, approved data-classification rules, least-privilege access, secure administration, and need-to-know principles.
• Ensure all changes are traceable, authorized, tested, documented, and supported by complete audit evidence.
• Support compliance with applicable UAE Information Assurance, data-protection, cybersecurity, export-control, and customer-mandated defence requirements.
• Apply secure-development and secure-integration practices, including privileged-access controls,…