NOC Engineer – Riverbed NPM Specialist | Dicetek | UAE

Dicetek is actively seeking an experienced, high-caliber, and technical NOC Engineer specializing in Riverbed Network Performance Management (NPM) platforms with 3+ years of progressive professional experience in network operations, monitoring, and incident management to join our client’s technology team on a full-time permanent on-site basis in Abu Dhabi, UAE. In this critical network operations role, you will be responsible for maintaining continuous infrastructure monitoring, validating alerts, executing L1 incident troubleshooting, and optimizing network performance across enterprise environments.

You will leverage your deep specialist expertise in the Riverbed platform—including App Response, Net Profiler, NetIM, and Portal—to deliver uncompromised network visibility, low-latency performance, and operational excellence. This opportunity offers competitive compensation, executive technical visibility, and exceptional career growth prospects within a premier global IT staffing and technology consulting enterprise.

As a NOC Engineer – Riverbed NPM Specialist supporting Dicetek in Abu Dhabi, UAE, you will take full operational, tactical, and technical ownership of network monitoring, alert validation, threshold tuning, and incident resolution. Your day-to-day responsibilities include operating and maintaining Riverbed platform solutions (App Response, Net Profiler, NetIM, and Portal), conducting continuous network monitoring and alert validation, performing L1 incident troubleshooting and rapid root-cause isolation, executing performance tuning, threshold optimization, and alert noise reduction, managing incident escalation and ensuring strict adherence to service level agreements (SLAs), maintaining monitoring dashboards, generating executive reporting, conducting trend analysis, integrating ticketing systems, supporting automation and AIOps initiatives, and driving continuous improvement and monitoring optimization under a 30-day notice period constraint.

You will utilize your proactive troubleshooting and analytical problem-solving skills to resolve complex network anomalies under strict operational service level agreements. Furthermore, you will manage application requirements by sending your updated resume via direct email to Deva Shiva at , ensuring strict compliance with the 3+ years experience, Riverbed expertise, and Abu Dhabi on-site requirements.

• Operate, monitor, and maintain enterprise Riverbed platform solutions including App Response, Net Profiler, NetIM, and Portal.
• Conduct continuous infrastructure monitoring, alert validation, and rapid L1 incident troubleshooting across network layers.
• Execute rigorous performance tuning, threshold optimization, and alert noise reduction to maintain pristine event hygiene.
• Manage end-to-end incident life cycles, escalation pathways, and strict adherence to enterprise service level agreements (SLAs).
• Design, configure, and maintain monitoring dashboards, operational reporting, and deep capacity trend analyses.
• Integrate monitoring suites with enterprise ticketing systems and support automation and AIOps operational frameworks.
• Drive continuous improvement initiatives, monitoring optimization, and proactive anomaly detection across network infrastructure.
• Collaborate seamlessly with cross-functional IT operations, network engineering, and incident response squads.

• Bachelor's degree in Computer Science, Telecommunications Engineering, Information Technology, or a related technical discipline.
• Minimum of 3+ years of progressive professional experience in network operations center (NOC) environments or network support.
• Strong, demonstrable hands-on…