Infrastructure Support Engineer - FTC

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Date: 30 Oct 2026

Company: EDGE Group PJSC

Headquartered in the United Arab Emirates, EDGE is a leading advanced technology group working at the forefront of defence and emerging technologies. Spanning more than 35 specialised companies and multiple centres of excellence, we are purpose-built to move fast. Free from heavy legacy processes, we give our people the autonomy, accountability, and agility to bring breakthrough technologies from concept to reality.

Together, we are shaping the future.

The Infrastructure Support Specialist will provide technical support, administration, and maintenance of IT infrastructure within classified and restricted environments. The role ensures the availability, security, and reliability of servers, endpoints, storage, virtualization, and supporting infrastructure while complying with applicable security requirements.

• Install, configure, maintain, and troubleshoot servers, workstations, storage, virtualization platforms, and IT infrastructure.
• Provide day-to-day technical support for classified IT systems and users.
• Manage operating systems, system configurations, software deployment, patching, and upgrades.
• Implement system hardening, access controls, endpoint security, and secure configuration baselines.
• Monitor system health, availability, performance, and security events.
• Support backup, recovery, disaster recovery, and business-continuity activities.
• Troubleshoot hardware, software, operating system, and infrastructure issues.
• Maintain system documentation, asset inventories, configuration records, and operational procedures.
• Support vulnerability remediation, security audits, inspections, and accreditation/authorization activities.
• Ensure classified systems and equipment are securely installed, maintained, transferred, and decommissioned.
• Coordinate with network and cybersecurity teams to resolve infrastructure and security issues.
• Follow strict security, access-control, need-to-know, and change management procedures.

• At least 4 years experience within an Infrastructure Support role
• Should have familiarity with DISA STIGs, CIS Benchmarks, and the NIST SP 800-53 framework.
• Strong knowledge of Windows/Linux administration, Active Directory, virtualization, storage, backupand endpoint management.
• Security+, Server+, Microsoft,VMware, or equivalent are desirable.

Launched in November 2019, the UAE's EDGE is one of the world's leading advanced technology groups, established to develop agile, bold and disruptive solutions for defence and beyond, and to be a catalyst for change and transformation. It is dedicated to bringing breakthrough innovations, products, and services to market with greater speed and efficiency, to position the UAE as a leading global hub for future industries, and to creating clear paths within the sector for the next generation of highly skilled talent to thrive.

At EDGE, the real investment goes beyond compensation. Through our dedicated learning academy and digital learning platforms, employees have access to extensive opportunities to develop new skills, deepen their expertise, and advance their careers. Combined with the freedom to innovate, strong career support, and the opportunity to collaborate with world-class talent from across the globe, EDGE is a place where you can continue to grow, keep learning, and turn ambitious ideas into meaningful outcomes.

Working at EDGE also comes with a package that genuinely reflects how much we value our people. Salaries are highly competitive and tax-free.

• Family visas
• Annual flight tickets
• Medical insurance for you and your dependents
• Ed…