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Job Description & How to Apply Below
Core Skills & Experience
- 8–10 years of experience overall and 6 years relevant in Production Support, Application Support, SR or Infrastructure Operations
- Experience supporting mission-critical Banking / Payment platforms, preferably Payment Hub
- Knowledge of UAE payment systems such as UAEFTS, Aniy, IPI, ICCS, SWIFT, BUNTA and AFQA
- Strong hands-on experience in Incidence Management, troubleshooting, service restoration and Root Cause Analysis
- Good knowledge of Linux/Unix, Windows Server, Oracle DB/SQL, Java applications and APIs
- Experience with Monitoring, Log Analysis and APM tools such as Dynatrace
- Strong understanding of High Availability, Disaster Recovery, resilience testing and 24x7 operations
- Experience with infrastructure patching, vulnerability remediation, EOS/EOL upgrades and audit/risk remediation
- Knowledge of ISO 200022
- Exposure to Shell Scripting, operational automation, ITIL and Chaos Engineering is an advantage
- Ability to work in a shift-based, 24x73 production support environment
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