Job specializations:
-
IT/Tech
Job Description & How to Apply Below
ESSENTIAL REQUIREMENTS:
- Experience in service desk, desktop, field or application support aligned with Level 2 end-user and desktop support.
- Working knowledge of Windows 11, Microsoft 365, Entra /Active Directory, Intune and enterprise ticketing tools.
- Strong troubleshooting, customer service, prioritisation and written communication skills.
- Ability to follow service-management, access-control and escalation procedures while protecting confidential information.
- Professional fluency in English;
Arabic desirable.
- ITIL Foundation, CompTIA A+, Microsoft or other relevant certifications.
- Experience with mobile-device management, meeting-room / AV systems, asset management or remote-support tools.
Desired Candidate Profile
RequirementsESSENTIAL REQUIREMENTS:
- Experience in service desk, desktop, field or application support aligned with Level 2 end-user and desktop support.
- Working knowledge of Windows 11, Microsoft 365, Entra /Active Directory, Intune and enterprise ticketing tools.
- Strong troubleshooting, customer service, prioritisation and written communication skills.
- Ability to follow service-management, access-control and escalation procedures while protecting confidential information.
- Professional fluency in English;
Arabic desirable.
- ITIL Foundation, CompTIA A+, Microsoft or other relevant certifications.
- Experience with mobile-device management, meeting-room / AV systems, asset management or remote-support tools.
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