Senior Officer, Insurance Policies & Services

Job Purpose

Provide first line support to line manager Insurance to ensure adequate, efficient and cost effective insurance cover for company’s personnel, assets, earnings, liabilities and environment. Provide support on all technical insurance matters consistent with company Group Corporate Risk Management and Insurance Policy and Program.

• Assist insurance line manager Insurance by studying and recommending changes that will enhance the policies coverage based on risk management studies, loss exposures (Estimated Maximum Losses) and requirements in accordance with company Corporate Risk Financing and Retention.
• Revise and update indemnity and insurance clauses, insurance articles, contractors’ policies and other various agreements to ensure that they are in accordance with Group Standard Indemnity and Insurance conditions.
• Update policy wording for both blanket and project policies by monitoring and keeping up to date with trends in the local and international markets.
• Meet and liaise closely with surveyors and adjustors who may be appointed by the Insurers and their reinsurers.
• Monitor and review the periodic claims status, statistics, loss ratios and profit sharing if any, etc.
• Provide support in the preparation, negotiation and technical adjustments of claims in different policies.
• Assist the insurance line manager to develop, promote and monitor claims procedures.
• Provide advice and technical assistance on different insurance issues.
• Conduct and coordinate technical evaluation of tenderers for the different insurance contracts.
• Assist insurance line manager in preparation of tenders, negotiation and placing of cost effective blanket and direct insurance policies.
• Follow up and coordinate finalisation of outstanding claims by collecting necessary documentation. Ensure settlement of claim by the insurer.

Supervision

• Plan, supervise and coordinate all activities in the assigned area to meet functional objectives.
• Train and develop the assigned staff on relevant skills to enable them to become proficient on the job and deliver the respective section objectives.

Budgets

• Provide input for preparation of the Department/ Section budgets and assist in the implementation of the approved Budget and work plans to deliver Section objectives.
• Investigate and highlight any significant variances to support effective performance and cost control.

Policies, Systems, Processes & Procedures

• Implement approved Department / Section policies, processes, systems, standards and procedures in order to support execution of the Department / Section’s work programs in line with Company and International standards.
• Comply with all applicable legislation and legal regulations.

Performance Management

• Contribute to the achievement of the approved Performance Objectives for the Department / Section in line with the Company Performance framework.

Innovation and Continuous Improvement

• Design and implement new tools and techniques to improve the quality and efficiency of operational processes.
• Identify improvements in internal processes against best practices in pursuit of greater efficiency in line with ISO standards in order to define intelligent solutions for issues confronting the function.

Health, Safety, Environment (HSE) and Sustainability

• Comply with relevant HSE policies, procedures & controls and applicable legislation and sustainability guidelines in line with international standards, best practices and company Code of Practices

Reports

• Provide inputs to prepare Section MIS and progress reports for Company Management

Contact with line Manager/ peers and other employees within the company/Group as required

Contact with external parties including consultants, third party service providers, and government agencies as required

• Bachelor’s degree in insurance or equivalent.
• Professional Qualification e.g. Member of the Institute of Chartered Insurance.

• 8 years of experience
• Revenues/ Budget:
  As per approved financial budget
• Direct Reports:
  As per organization chart
• Indirect Reports:
  As per organization chart

• As applicable

Physical Effort Minimal

Work Environment A/C environment, could be exposed to the prevailing weather conditions like heat, humidity & dust during occasional site visits.

Job Family / Sub Family:
Finance / Treasury & Risk Management