Claims Specialist - Non Motor

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Organising Institution / Firm

Shory

Not Specified by Organiser

Not Specified

Bachelor's degree in Insurance, Business, Finance, Accounting or Economics; 10+ years of experience in insurance/insurance broking; managed large-scale claims in property, engineering, casualty; excellent insurance product knowledge and technical skills; solid claims handling and management experience; excellent negotiation and advocacy skills; ability to communicate effectively with stakeholders; proficiency in MS Word, Excel, and PowerPoint.

Job

In the rapidly evolving world of Insurance Technology (Insurtech), few roles combine legal acuity, client advocacy, and operational excellence as seamlessly as the Claims Specialist – Non Motor position at Shory
. Based in the vibrant capital of the United Arab Emirates, this full-time opportunity offers experienced professionals a chance to redefine insurance claims management for a new generation of customers. Shory, which describes itself as the 'soft revolution in the Insurtech market,' is looking for a mid-to-senior level specialist to join its Abu Dhabi team. This article of the Law Updates @ Your Fingertips (LUF) portal takes a deep dive into the role, its legal significance, and the career advantages it offers.

Insurtech is not just about digital platforms and automated underwriting; it is fundamentally about delivering trustworthy and transparent outcomes to policyholders. The claims function is where the promise of insurance is tested, and it is also where legal and regulatory structures are most visible. A Claims Specialist at Shory will not merely process paperwork; they will act as a bridge between the customer, the insurer, and the law.

The role demands a deep understanding of general insurance lines other than motor—such as property, engineering, and casualty which are often subject to complex contractual provisions and local regulations.

'We use technology to serve our customers and create ease of mind and trustworthiness around insurance needs,' says Shory, underscoring that claims management is a customer experience, not just a backend process.

For legal professionals, this role offers an opportunity to apply legal reasoning in a commercial context. Claims handling involves interpreting policy wordings, assessing liability, negotiating settlements, and ensuring compliance with the UAE's insurance regulations. The Insurance Authority (IA) and the recently established Central Bank of the UAE (CBUAE) have stringent guidelines for claim settlement and consumer protection. A specialist who can navigate this landscape is invaluable.

The job description outlines a comprehensive set of responsibilities that go beyond the typical claims adjuster role. These include:

• Providing expert guidance to clients throughout the claims lifecycle, from first notification to settlement.
• Overseeing end-to-end claims processing, including receiving, assessing, investigating, and resolving claims in compliance with company policies and industry regulations.
• Reviewing complex claims and offering recommendations to ensure accurate assessments and settlements.
• Advocating for clients in contentious claims by engaging with insurers to establish compensability under policy terms.
• Maintaining meticulous records of claims activities, investigations, settlement agreements, and correspondence.
• Preparing reports and trend analyses for management review, contributing to data-driven improvements.
• Identifying opportunities for process automation and efficiency enhancements.

These responsibilities require a combination of legal knowledge, commercial awareness, and interpersonal skills. The role is advisory and consultative, which is why Linked In categorizes the job function as 'Consulting'. Successful candidates will be expected to influence both internal teams and external stakeholders.

Shory has set a high bar for applicants. The role requires at least 10+ years of experience
, preferably with insurance or insurance broking companies. A bachelor's degree in Insurance, Business, Finance, Accounting, or Economics is mandatory. This is not an entry-level position; it is designed for seasoned…