Senior Operations Engineer - Mechanical

Khazna was founded in 2012 and has grown rapidly into becoming the leading and trusted wholesale Data Center provider in the Middle East and North Africa region. Through our Data Centers, we provide industry benchmark levels of power supply and cooling services to better serve the growing need for data center operations in the UAE and wider region.

We are seeking a Senior Operations Engineer (SOE) who will be responsible for the efficient operation and maintenance of data center facilities. This role ensures full compliance with QHSE standards, oversees hard services, coordinates soft services, and manages specialist services and vendor relationships.

The Senior Operations Engineer is expected to demonstrate strong problem-solving capabilities and the ability to perform effectively in a fast-paced, mission-critical environment.

Key Accountabilities:

• Adherence to Policies:
  Comply with all relevant Khazna safety, quality, and environmental management policies, procedures, and controls to ensure a healthy and safe work environment for all occupants and self.
• Safety Policies:
  Assists with the development of health and safety policies and implements in coordination with the H&S department.
• Personal Protective Equipment (PPE):
  Wear Personal Protective Equipment (PPE) adapted to the work environment and activity conducted at all times.
• Work Environment Safety:
  Ensure a safe and healthy work environment for all staff and visitors to the data center at all times.
• Policy Enforcement:
  Enforce health and safety policies in accordance with local and international regulations and laws.
• Audits and Risk Assessments:
  Conduct regular health and safety audits and risk assessments. Immediately stop any works that are considered unsafe and inform management by issuing a “Stop Works Notice.”
• Incident Reporting:
  Report any safety observations or near misses promptly and respond to and investigate health and safety incidents.
• Equipment Maintenance:
  Ensure all data center facility equipment and machinery are properly maintained and safe to use.
• Sustainability Compliance:
  Ensure compliance with Khazna’s sustainability strategies and action plans.
• Environmental Regulations:
  Ensure compliance with environmental regulations and best practices.
• Utilities Monitoring:
  Monitor and record utilities usage and waste to ensure efficient resource management.
• Accountable for HVAC, electrical systems, plumbing, and building fabric maintenance
• Shift Operations Oversight:
  Oversee the shift operations of the data center facility, ensuring all systems and processes are functioning efficiently. Oversee large-scale maintenance projects and vendor coordination works.
• Vendor Coordination:
  Coordinate with vendors to ensure maintenance activities are carried out in accordance with Khazna’s standard procedures and policies, maintaining high standards of service.
• Work Order Approval:
  Organize the work order approval process for specialist third-party vendors on routine maintenance work. This includes tracking the entire process: briefing at the start of work, monitoring progress during the workday/shift, and conducting a final review of the work carried out.
• Permit Issuance:
  Issue permits to work for third-party vendors, ensuring all necessary permissions are in place for safe and compliant operations.
• Troubleshooting and Maintenance:
  Follow established procedures for troubleshooting and maintaining data center equipment, ensuring minimal disruption to operations. Lead advanced troubleshooting and maintenance tasks.
• Incident Response Support:
  Assist senior staff with responding to on-site incidents, acting promptly and as directed to mitigate issues.
• NOC/BMS Coordination:
  Coordinate and liaise with the NOC/BMS Operators, ensuring prompt response to alerts and alarms in accordance with facility standard operating procedures, communication processes, and emergency response plans.
• Infrastructure Reliability:
  Ensure the data center’s infrastructure is consistently up and running, minimizing downtime and ensuring optimal performance through proactive management.
• Documentation Maintenance:
  Maintain accurate, up-to-date documentation of data center operations, including…