Key responsibilities
Clean and present public areas including lounges receptions corridors staircases and guest washrooms to the household s presentation standards Perform dusting vacuuming sweeping mopping polishing and glass cleaning using appropriate methods and products Maintain floral arrangements decorative displays and general room styling as directed to ensure a welcoming environment Ensure public area supplies towels toiletries hand sanitiser napery etc are stocked presented neatly and reordered when required Respond promptly to spillages incidents and ad hoc requests to maintain safety and presentation following household procedures for hazardous substances and reporting where necessary Carry out routine inspections and report maintenance or repair requirements to the Property Manager or maintenance team Support event setup and breakdown including furniture rearrangement cleaning and rapid turnaround of public spaces as required Maintain cleaning equipment and storage areas in a clean organised and safe condition report faults or shortages promptly Work cooperatively with household staff demonstrating discretion respect for privacy and a professional attitude at all times
Qualification experiencePrevious experience in public area cleaning housekeeping or similar roles within private households luxury hospitality or corporate environments is desirable Practical knowledge of cleaning techniques equipment and safe chemical handling COSHH awareness or training desirable Ability to follow instructions prioritise tasks and work with attention to detail to maintain high presentation standards Good communication skills reliable timekeeping and a professional manner when interacting with household members guests and colleagues Right to work in the UK and a satisfactory background references will be required
Personal attributes- Discreet, trustworthy and respectful of household privacy and confidentiality.
- Organised, proactive and able to remain calm under pressure or when responding to urgent requests.
- Physically fit and capable of manual duties including lifting, bending and prolonged standing.
- Polished presentation, reliable and punctual with a strong service ethos.
- Flexible and adaptable, willing to support occasional out‑of‑hours requirements or events.
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