"I've been working at Murray Travel for two years now, and I can honestly say that it's been one of the best experiences of my career. Not only do we offer amazing travel opportunities to our clients, but we also have a fantastic team that is dedicated to making sure every trip is a success. I feel proud to be part of a company that puts such a strong emphasis on customer service and satisfaction."
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Branch ManagerBasic Salary DoE + Bonus Scheme + Benefits
As Branch Manager, you will lead, motivate, and develop your team to deliver exceptional service and achieve sales growth. You’ll oversee daily operations, drive performance, and ensure every client enjoys a seamless customer journey.
Key Responsibilities:
- Leadership & Team Development: Recruit, train, and coach travel advisors; conduct PDPs and regular check-ins; manage rotas, holidays, and performance.
- Sales & Business Growth: Set and monitor sales targets, plan sales-driving activities, implement new business ideas, and authorise discounts.
- Marketing & Promotion: Manage promotional materials, website offers, and social media posts to maximise engagement.
- Customer Experience & Compliance: Oversee CRM management, ensure timely lead follow-up, resolve complaints, and maintain high service standards.
- Operations & Reporting: Monitor refunds, overdues, audits, and branch performance; ensure health & safety compliance; communicate key updates from head office.
Discounts
On Food & Drink
TreatsOn Your Birthday
FestiveSavings Fund
Interest FreeHoliday Loans
Free Coffeeand hot drinks - always!
Apply OnlineYour Name Required
Date of Birth Required Europe/London
Your Email Address Required
Phone Number Required
Current City Required
Position Applied For Required
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