Project Manager, Operations Manager, Program ​/ Project Manager

Datalec Precision Installations (DPI) is a leading provider of data centre design, supply, build, and managed services. We are committed to delivering seamless and integrated solutions for data centre operators worldwide. Our team is dedicated to maintaining high standards of service and excellence in every project we undertake.

We are seeking a Project Manager to join our Team. This role will be responsible for overseeing the overall operational delivery of a project (or part thereof), ensuring all safety, technical, commercial, and managerial requirements are met from bid and pre-commencement through to successful practical completion. The role involves maintaining or improving profitability through effective leadership, fostering high-quality customer relations, and managing the relevant support functions allocated to the project.

• Demonstrate strong Health and Safety leadership and compliance throughout all activities relating to the project on which you are working.
• Support the Senior Management and central H&S team by delivering clear and consistent communications.
• Deliver projects in line with ISO and business processes in aid to provide customers with a consistent delivery experience.
• Participate in bid activities that support the sales and proposal team and processes. To ensure that professional, profitable, and successful bids are delivered, meeting customer expectations.
• Manage pre-commencement activities in line with the business project delivery process. To maximise opportunities, efficiency and profitability in the delivery phase of the project. Review the project scope of work, including installation methods, to ensure the precise provision of the customer’s requirements.
• Supply chain engagement, maintaining relationships and understanding escalation structure and processes to overcome barriers to resolve disputes or issues.
• Engagement with the commercial team, ensuring Sub-contractor contracts and performance are implemented. Management/contracts management across the full operations.
• Working with the project commercial lead, identify and manage project risks and opportunities, ensuring that these are commercially mitigated or enhanced to provide a clear and up-to-date risk position.
• Lead the team to effectively manage the appointed specialist Sub-Contractors and ensure the work is being carried out safely, to the specification and programme. Develop effective, sustainable relationships with key subcontractor organisations.
• Provide leadership for the project delivery team within the area of control, through clear provision of objectives, responsibilities, and accountabilities, managing performance accordingly. Offer guidance and feedback to maximise the performance of the team.
• Provision of Customer Progress Reporting in a timely and regular manner, using correct reporting management tools and templates. Ensure the level of information provided is sufficient to manage expectations and considers the sensitivity of business to end-to-end client relations to avoid any detrimental effect.
• Provision of internal business reports and contract reviews, including the preparation and submission of requisite reports and all all project-relatedd data. Ensure the accuracy and integrity of costs, values and programme forecasts; seeking opportunities to suggest actions which mitigate risk and maximise profitability.
• Proactively engaged with the Commercial team, ensuring contractual matters are represented to meet the constraints under contract.
• Develop/maintain positive long-term relationships with customers by understanding their requirements and ensuring that project objectives are defined. Lead project team/area under control to deliver against these objectives, ensure customer satisfaction and maintain sustainable relationships.
• Lead project team to the safe and successful completion of the project/area under control within agreed timescales, agreed budgets and to meet specification and customer requirements; ensuring that the project is closed out in accordance with the business process requirements. Ensure that project defects are closed out promptly.
• Manages and supports effective use of company email in terms of structure, format, storage, and retrieval.
• Represent the business and attend events to promote the well-being of the business and engage with customers.
• Initiates contact with customers to assess future needs, provide recommendations to the business to adapt services and systems accordingly.
• Operates as a subject matter expert in relevant areas of expertise and/or sectors DPI operates within.
• Prepares for and carries out employee performance reviews with direct reports following the company process.
• Maintains/develops skills and team performance to deliver required outcomes. Identifies potential within the team and provides mentoring/coaching to team members to support development plans and career progression.
• Represent the business, upholding our core values and behaviours with all…