Manager Cabin Cleaning

Manager Cabin Cleaning – Etihad Airways

Join Etihad to manage cabin cleaning operations ensuring safe, timely and compliant services.

• Provide day‑to‑day direction and guidance to ensure consistent, safe, reliable delivery of operations and services.
• Manage recurrent and extraordinary operational issues to ensure timely service recovery and compliance with regulations and internal procedures.
• Create and monitor working shifts to ensure staff availability and proper allocation of resources according with safety/quality standards and regulations by reviewing and approving roster and overtime payments (if any) for EY and GHA staff rostered for Cabin Cleaning functions.
• Conduct briefing and de‑briefing sessions on assigned activities to identify and provide advice on areas of improvement.
• Create and publish operational instructions and reports to support best practices knowledge exchange and reduce risks.
• Co‑ordinate and communicate effectively with relevant stakeholders to ensure on‑time and continuous operations.
• Monitor operations adherence to hygiene, quality, and overall standards to ensure continuous compliance with standards and regulations.
• Monitor and guide usage of equipment, machinery, and installations to assure adherence to safety principles.
• Assist in administration activities and operations tracking to provide periodic reporting on performed activities.
• Review and finalize relevant operational documents (e.g. HACCP) to prove compliance with regulations.
• Monitor conditions of equipment, machinery and installations to ensure proper maintenance.
• Coach, guide and provide informal/formal feedback to the staff to support skills development and service improvement.
• Guiding and Supporting outstations on queries raised regarding Cabin Cleaning.
• Monitor and escalate OCRs and GSRs raised against Cabin Cleaning functions and staff and raise it to the concerned stations/staff/stakeholders for CAPA.
• Monitor and ensure that the OAL Cabin Cleaning standards and equipment are maintained as per SLA.
• Review OAL and GHA invoicing process to ensure accurate and timely processing.
• Review and approve all purchase orders raised for Cabin Cleaning function.

• Minimum Diploma (2 years or more).
• Minimum 5‑7 years of work experience within relevant field.

Etihad Airways is the national airline of the UAE, operating a global network of passenger and cargo routes.