Front House Manager/Hospitality Manager
Job in
Abu Dhabi, UAE/Dubai
Listed on 2026-09-04
Listing for:
Client of Uplift People Consulting
Full Time
position Listed on 2026-09-04
Job specializations:
-
Management
Hotel Management, Event Management & Planning, General Management
Job Description & How to Apply Below
About Uplift Uplift is a dynamic agency specializing in global talent search covering EMEA LATAM USA and APAC with successful placements in 60 countries we combine speed and cutting-edge technology to source top executive and mid-senior talent across various functions Our innovative approach integrates global networks AI and advanced recruitment tools Beyond recruitment we engage with our audience through our podcast newsletter and webinars ensuring we stay at forefront of talent acquisition and global HR trends
Responsibilities:- Meet and greet VIP customers.
- Ensuring high levels of customer satisfaction through excellent service.
- Overseeing daily operations of the front of the house.
- Ensuring adherence to safety regulations.
- Preparing VIP Report for CEO.
- Hiring, training, and supervising front-of-house staff.
- Creating and managing staff schedules.
- Conducting performance evaluations and providing feedback.
- Coordinate front-office activities and events.
- Monitor overall customer comfort and deal with customer complaints and comments.
- Address problems in the utmost professional manner.
- Ensure events and conferences run smoothly.
- Coordinate with operations team to ensure meticulous planning and organization.
- Supervise maintenance, renovations, and furnishings of FBO when required.
- Ensure a high level of quality in all facilities, including cleanliness and upkeep.
- Enforce adherence to quality standards within the FBO operations.
- Carry out inspections of facilities and services provided in FBO.
- Responsible for the development and maintenance of the SOPs relating to all functions and activities in the department/FBO.
- Ensuring consistency in service and product quality.
- Conducting regular inspections and evaluations.
- Implementing improvements based on customer feedback.
- Providing development opportunities for staff.
- Keeping up to date with industry trends and best practices.
- Encouraging professional growth and development within the team.
- Building relationships with regular customers.
- Encouraging customer loyalty through personalized service.
- Gathering and analyzing customer feedback for continuous improvement.
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