Director - Development And Effectiveness-People And Organization Management

Job Description:

The Director, People Development & Effectiveness leads SSMC’s people capability, organizational effectiveness, and business partnership agenda, ensuring that SSMC staff are skilled, engaged, and empowered to deliver clinical and service excellence. The role provides a single senior accountable owner for performance management, high-potential identification and succession, learning and leadership development, employee wellbeing, organizational effectiveness, and the P&O Business Partnership Team. The Director is accountable for strengthening SSMC’s lowest-maturity P&O pillar, responding to identified business risks in workforce planning and career mobility, embedding the EX = PX principle, and translating the SSMC Way Academy into a scalable, revenue-generating capability, subject to Finance and Commercial validation.

• Design, implement, and continuously improve SSMC’s performance management framework to ensure it is meaningful, fair, forward-looking, and differentiated
• Drive a meritocracy-based performance culture aligned to SSMC Values, the SSMC Way Programme, and the PH EX = PX formula
• Oversee the annual performance cycle end to end: goal-setting, mid-year check-ins, year-end calibration, and rating distribution
• Partner with People Rewards & Governance to ensure performance outcomes directly inform compensation, recognition, and career progression decisions
• Build accountability culture tools and metrics to track delivery vs. intent across SSMC leadership and teams.

• Design and run the SSMC High Potential Identification Programme, with a target of achieving 60% bench strength for all critical and senior leadership roles by end of FY2027
• Build and maintain succession plans for all critical roles, with readiness ratings updated quarterly
• Develop the Emirati Accelerated Leadership Programme in partnership with DOH, ADEK, and UAEN hiring bodies to meet Emiratization targets and grow the national leadership pipeline.
• Facilitate talent review calibration sessions with clinical and operational leaders to identify, stretch, and retain high-potential SSMCers
• Maintain talent pool visibility for the Executive Director, P&O and SSMC Executive Team

• Lead the design, curation, and governance of SSMC’s learning ecosystem across clinical competency, functional excellence, and leadership domains
• Develop and deliver bite-size, digital-first learning programmes aligned to SSMC’s strategic priorities, capability gaps, and the SSMC Way
• Drive adoption and utilisation of PH’s Edu Care and Delta Force capability platforms, ensuring active learner engagement and measurable skill development
• Manage the SSMC Training Academy and ensure delivery against the annual L&D plan, ROI targets, and utilisation benchmarks
• Expand the SSMC Training Academy into the SSMC Way Academy, with internal cross-charge, external enterprise and public enrolment, and government-funded or DOH-CPD-accredited programme streams.
• Oversee mandatory competency-based training compliance, DOH licence renewal requirements, and training record management
• Partner with external institutions (e.g., RCSI, INSEAD, AHEIs) for specialised clinical and leadership programmes

• Design and deliver SSMC’s enduring leadership development architecture to build bench strength and consistent leadership quality at all levels
• Deliver executive and senior leadership development programmes in partnership with academic institutions
• Build internal coaching and mentoring ecosystems that develop leadership confidence, accountability, and the ability to challenge constructively
• Lead the Emirati Accelerated Leadership Programme to fast-track…