Operation Costuming Assistant Manager

Miral Experiences is a region’s leader in the management and operation of world-class, award-winning immersive attractions and experiences across Abu Dhabi. Our diverse portfolio includes some of the most iconic entertainment and leisure destinations, including Ferrari World Yas Island Abu Dhabi, Yas Waterworld Yas Island Abu Dhabi, Warner Bros. World™ Yas Island Abu Dhabi, Sea World Yas Island Abu Dhabi, CLYMB™ Yas Island Abu Dhabi, and Team Lab.

Phenomena Abu Dhabi, and CLYMB™ Abu Dhabi, as well as cultural treasures like Qasr Al Watan.

We specialize in crafting unique experiences that cater to all tastes and ages, delivering a seamless blend of thrills, joy, and discovery. Our attractions are designed to ignite the imagination and create unforgettable memories for visitors from around the world. Whether you're seeking excitement, relaxation, or cultural enrichment, we offer something for everyone.

The Operations Costuming Assistant Manager is responsible for overseeing the day-to-day operations of costuming services, ensuring colleagues have the right garments, at the right time, and in the right condition to support exceptional guest experiences. This role manages the full costume lifecycle, including inventory management, distribution, maintenance, laundering, alterations, reutilization, and disposal, while leading service provider teams across multiple operational touchpoints.

Working closely with internal stakeholders and contractors, the role ensures operational readiness, compliance with safety standards, service excellence, and efficient asset utilization. The Operations Costuming Assistant Manager plays a key role in maintaining brand standards, enhancing colleague satisfaction, and driving continuous improvement across wardrobe operations.

• Lead and oversee on-site contractor and service provider teams
• Ensure operational readiness across costuming facilities, including:
  • Distribution Counters & Storage
  • Laundry Rooms
  • Chemical Stores
• Maintain and improve operational processes, SOPs, and service standards
• Ensure all contractors complete required induction, safety, and operational training
• Monitor attendance, grooming standards, task completion, and workforce planning
• Coordinate the resolution of maintenance and IT-related issues
  
  Promote a positive workplace culture through effective leadership and coaching
• Review colleague satisfaction feedback and implement service improvements
• Support new projects, service implementations, and operational expansions
• Drive asset utilization, inventory control, and cost optimization initiatives
• Manage costume lifecycle activities, including reuse, disposal, and obsolete inventory identification

• Bachelor's degree in Business Administration, Operations Management, Hospitality, Supply Chain, or a related field
• 3-5 years of experience in operations, hospitality, wardrobe/costuming services, logistics, retail operations, or facilities management
• Experience managing contractors or outsourced service providers
• Strong leadership, organizational, and problem-solving skills
• Strong focus on safety, compliance, and operational excellence
• Excellent communication and stakeholder management skills
• Proficiency in Microsoft Office applications and operational reporting

At Miral Experiences, we don’t just create world-class destinations - we create unforgettable memories for our guests and remarkable careers for our people.

From theme parks and attractions to guest services and behind-the-scenes roles, every member of our team plays a part in delivering exceptional experiences. We’re driven by passion, powered by innovation, and committed to excellence in everything we do.

We’re looking for passionate, driven, and talented individuals who are ready to grow, lead, and make a difference. No matter your background or expertise, there's a place for you at Miral Experiences.