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Compliance Manager - Retail Compliance Unit

Job in Abu Dhabi, UAE/Dubai
Listing for: Mashreqbank PSC
Full Time position
Listed on 2026-10-10
Job specializations:
  • Management
    Regulatory Compliance Specialist, Risk Manager/Analyst
Salary/Wage Range or Industry Benchmark: 180000 - 320000 AED Yearly AED 180000.00 320000.00 YEAR
Job Description & How to Apply Below
Job description Primary functions
  • Lead MGN Business Banking team and oversee the operations of the squad within Business Banking Compliance.

  • RBG Compliance spoc for digitization / automation initiatives in coordination with Business and Compliance Digital Studio and Innovation unit.

  • Responsible for conducting quality checks for key deliverables across all Retail Banking Group compliance squads. Ensuring that all activities in the squads adhere to regulatory standards and internal policies.

  • Responsible for disseminating / ensuring adherence to strategic guidance, leading assigned teams, and driving digital transformation initiatives to enhance compliance effectiveness and efficiencies.

  • Stay aware / updated of all applicable regulatory guidelines

  • Support implementation of initiatives in RBG Compliance as and when may be assigned by Unit head

  • Conduct quality check for auto discounting – Ename & L1/L2 High-Risk Nationality for the RBG (entity and Individuals).

  • Centralize to manage RBG Incidents which needs to be assessed from the CPR Standards point of view and further escalated to senior management/RCU for CBUAE reporting.

Key Result Areas
  • Maintain awareness of regulatory expectations and bank’s policies and standards.

  • Ensure Unit’s procedures are aligned with regulations and bank’s policies and standards

  • Maintain cordial relationships with all applicable stakeholders to facilitate timely identification and resolution of any gaps to regulatory requirements or bank’s policies / standards.

  • Conduct training across Compliance and relevant stakeholders in line with annual training plans / identified requirements.

  • Provide advisory on the name screening matches and enhanced due diligence (EDD) for high-risk business accounts.

  • Prepare analysis on different compliance reports related to high risk reviews and name screening for senior management update on the trends.

  • Respond to audit queries and represent compliance in ad hoc projects.

  • Conduct quality assurance checks for the Retail Compliance team.

  • Lead and manage the compliance team, providing mentorship and performance oversight.

  • Drive digital transformation initiatives including automation, AI integration, and dashboard development.

  • Represent compliance in strategic cross-functional meetings and projects.

  • Flag and escalationany high-risk nationality L1/L2 alert where discounting may not comply with the discounting guidelines.

  • Ensure adherence to all Consumer Protection Regulation requirements in incident reporting to CBUAE.

  • Maintain records and audit trails of all incidents, assessments, and regulatory communications.

Operating Environment, Framework and Boundaries, Working Relationships
  • Operates in a strictly regulated environment and requires in-depth knowledge of all applicable regulations, systems and market trends.

  • Need to work within the framework of regulatory guidelines, bank’s policies / standard operating procedures, and aligned with best market practices ensuring efficient and effective processes with needed monitoring and controls in place.

  • Always maintain cordial and professional rapport and good interactive relationships with all relevant stakeholders.

Problem Solving
  • Evaluate high-risk referrals / PEP relationships.
  • Contribute to product/ system/ policy development in line with regulatory expectations and internal requirements.
  • Identify and elevate any deviations to line manager/ unit head / HOC, as applicable.
  • Identify and solve challenges related to unit’s automation and digitization initiatives.
  • Strategically assess compliance risks and propose mitigation measure.
Decision Making Authority & Responsibilities
  • Interact with all relevant stakeholders to decide on high risk/ name screening referrals for the onboarding and KYC processes in the best way forward…

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