Business Operations Manager - Radiology; Al Dhafra)

Job Description
We are seeking an experienced and results-driven professional to lead business development initiatives and operational excellence across the facility. The role is responsible for identifying growth opportunities, strengthening stakeholder relationships, enhancing service delivery, and supporting the implementation of operational strategies aligned with organizational objectives.

Job Description
We are seeking an experienced and results-driven professional to lead business development initiatives and operational excellence across the facility. The role is responsible for identifying growth opportunities, strengthening stakeholder relationships, enhancing service delivery, and supporting the implementation of operational strategies aligned with organizational objectives.
Responsibilities

• Providing business development strategies and operational input and expertise, for operational strategy for the maintenance and expansion of the business
• Has input to the operational plans with the objectives of looking for new business opportunities and establishing contacts with business leaders, insurance companies, construction camps to ensure key result areas are defined in the plan and met
• Participates in the development of the business and service plans for the group
• Developing and ensuring correct implementation of policies, procedures, systems, work methods and operating standards to cover and regulate the provision of various functions within the department/section
• Maintaining a close awareness of best practice and industry related to his tasks and implementing them under the department supervision.
• Reviewing and evaluating the general services contracts in coordination with other sections/departments as required and providing economic and technical justifications to promote appropriate action by the facility
• Negotiating, authorizing and signing contracts, ensuring cost efficiency and quality for laundry, catering, housekeeping, disposal of medical waste, security services, transport, housing, mail service, air ticket booking and other contracts
• Dealing promptly with any escalated, patients'/staff complaints or concerns related to operational projects
• Assisting in developing a clear development strategy and annual plan for the division
• Suggest an annual business development budget in light of the business objectives and business plan, and implements it after approval
• Monitoring the progress of achievements through regular reporting and KPIs.
• Maintaining best relations with external clients and provides advice to the leadership on how to best propagate these positive relations across the organization.
• Monitoring the performance of the external clients and their adherence to the service contracts and develops pertinent KPIs
• Communicating with external clients.
• Interfacing with third party insurers and payers and assist in negotiating appropriate service contracts
• Developing and maintaining relationships with facility leaders and business stakeholders and promoting the reputation of facility services
• Liaising and collaborating with Chief Operating Officer and counterparts in the facility
• Ensuring regular liaison with other corporate divisions
• Supporting the development and implementation of cross-division coordination mechanisms and information sharing
• Acting as manager to the team; checking workload, ensuring performance management, day to day supervision, training and orientation of the staff
• Participating in cross-functional teams and committees as appropriate
• Advising, supporting and challenging employees on performance and decisions including the appropriate identification, management and mitigation of risk
• Ensuring staff are motivated, developed and managed so that individual and collective…