Commercial Lead – Middle East
Listed on 2026-10-24
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Management
Client Relationship Management, Operations Management, Corporate Strategy, Supply Chain & Logistics -
Business
Client Relationship Management, Operations Management, Corporate Strategy, Supply Chain & Logistics
The Commercial Lead – Middle East is a strategic member of the Middle East Leadership Team, accountable for translating cluster strategy into disciplined commercial execution across institutional and private-market channels. The role ensures sustainable delivery of revenue and IBA objectives by leading account management, tender strategy, distribution contracting, innovative go-to-market models and the performance of non-promoted brands.
The role connects portfolio priorities with market execution across a diverse Middle East footprint. It leads internal teams and external partners to strengthen customer engagement, improve access to Pfizer medicines, enhance distribution effectiveness, manage commercial risk and deliver compliant, data-driven growth. The Commercial Lead also sponsors cluster-wide strategic initiatives and builds a high-performing commercial organization with clear accountability, strong capabilities and an enterprise mindset.
COREACCOUNTABILITIES 1. Commercial Strategy & Cluster Performance
- Translate the Middle East commercial strategy into clear market, channel and customer priorities aligned with the cluster operating plan.
- Lead delivery of revenue, IBA and profitable-growth objectives across institutional and private-market channels.
- Shape and execute innovative go-to-market models that improve reach, access, market share and customer experience.
- Assess market potential, channel dynamics and portfolio opportunities to guide resource allocation and commercial choices.
- Lead priority Middle East strategic projects with the Cluster Leadership Team and cross-functional partners.
- Build a customer-centred account-management organization that operates with integrity, compliance and enterprise accountability.
- Ensure account teams maintain high-quality account plans informed by customer priorities, market dynamics, decision pathways and stakeholder mapping.
- Develop trusted relationships with senior customer stakeholders and align internal and external decision makers around shared objectives.
- Advance value-based engagement and innovative contracting approaches that support sustainable patient access to Pfizer medicines.
- Represent the full spectrum of Pfizer value to customers and ensure consistent service excellence across priority accounts.
- Set and implement the Middle East tender and contracting strategy in close collaboration with market account teams, Category Leads and regional partners.
- Ensure timely, accurate and compliant bid preparation, governance and submission, with effective coordination across Finance, Access & Value, Supply, Regulatory, Legal, Commercial and distribution partners.
- Establish a robust tender calendar, reporting discipline and market-intelligence capability to anticipate customer behavior, pricing trends, risks and opportunities.
- Align tender plans with the operating plan, forecasting and supply-planning processes, and monitor revenue and profitability at market level.
- Aggregate demand where appropriate, strengthen supply reliability and drive effective use of global tender and contracting tools.
- Own the distribution, promotion and commercial-plan contracting agenda across the Middle East cluster.
- Define governance, performance standards, review cadence and escalation requirements for distribution partners.
- Maintain effective monitoring of distribution metrics and KPIs, escalating exceptions and initiating corrective actions.
- Identify opportunities to improve gross-to-net, channel efficiency, inventory performance and private-market execution.
- Ensure contracts remain current, compliant and fit for business needs in partnership with Legal, Finance, Safety, Quality, Supply and Commercial stakeholders.
- Manage the P&L for non-promoted brands, ensuring sustainable and profitable growth.
- Set portfolio priorities, monitor performance and make disciplined investment and resource choices in line with approved governance.
- Lead, coach and develop commercial, account-management and tender teams to build deep functional expertise and a high-performance culture.
- Create clarity of goals, fair performance expectations and effective development plans, including assignments and cross-functional growth opportunities.
- Strengthen leadership capability, succession depth, inclusion and colleague engagement across a…
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