Director, Solution Architecture

About This Position

In this role you will provide expertise to support the sale and deployment of Context Labs’ products by bridging technical, product, and customer needs, with a focus on oil & gas facilities and GHG emissions expertise. The individual collaborates with sales, product, and customers to deliver demos, assess digital readiness, and solve complex data integration challenges. It is a high-visibility role in a growing company, requiring hands‑on technical and client‑facing support throughout the pre‑ and post‑sales process as well as mentoring junior staff members.

The position reports to the Chief Customer Officer and works closely with senior leadership.

• Define pre-sales technical positioning, demo standards, and reference implementation strategy
• Support executive sponsor conversations
• Ensure sales motions align with delivery and support capacity
• Establishes architectural standards and reusable system design patterns across customers
• Align solution architecture strategy with product and platform evolution

• Define qualification and delivery standards
• Defines discovery frameworks that ensure consistent capture of system level requirements globally
• Set minimum technical readiness criteria
• Own escalation path for all deals

• Define architectural principles for scalability performance and reuse
• Ensure alignment between customer solutions and long‑term platform architecture

• Define and govern standards for emissions calculation logic, methodology interpretation, and auditability across the portfolio
• Approve or reject architectural exceptions

• Define and govern standards and processes for knowledge engineering across the portfolio ensuring integration with the CXL knowledge graph technology
• Ensure long‑term maintainability of CXL knowledge graph technology

• Set portfolio‑wide standards for asset modeling, data integration patterns, and scalability
• Ensure long‑term maintainability of customer configurations

• Govern how certificates, compliance reports, and operational dashboards are designed and issued
• Ensure outputs remain defensible, verifiable, and regulator ready.

• Establish governance to maintain architectural consistency across implementations
• Ensure adherence to system design standards globally

• Establish and enforce standards for post‑sales handoff
• Align Sales, Solution Architect/Engineering, Delivery TPM, and Support expectations
• Continuously refine rules based on post go‑live outcomes

• Balances revenue growth with delivery risk, regulatory exposure, and long‑term platform integrity
• Builds and leads the Solution Architecture organization
• Sets standards, goals, accountability and develops future leaders
• Portfolio level understanding of emissions architecture, knowledge graph design, data integration strategy and platform scalability
• Exceptional written, presentation, and verbal communication skills
• An ability to explain technical subjects to non‑technical people
• Outstanding organizational skills
• Experience with enterprise software implementations involving complex data integration and migration efforts

• Bachelor’s degree in engineering (process/process safety, facilities/operations, mechanical, environmental, or similar related field).
• Significant experience in oil & gas operating facilities (upstream, midstream, or downstream) with the ability to thoroughly understand operational challenges and communicate effectively with customer personnel across functions and levels.
• Project Management and/or Agile certification is a plus.
• Solid understanding of Piping & Instrumentation Diagrams (P&IDs), Process Flow Diagrams (PFDs), Cause & Effects Charts (C&E), Electrical One‑Lines, Facility Layout Drawings, and similar engineered facility drawings.
• Prior experience in software, practical understanding of modern application architectures, and/or experience with RESTful API…