Senior Communications Officer

Reports to Director of Corporate Communications

Travel may be required to travel internationally

The Senior Communications Officer supports the strategic planning, implementation, and delivery of Hedayah’s global communications activities and serves as a key focal point for internal and external communications coordination across the organization.

The role is responsible for developing high-quality communications products, supporting media and stakeholder engagement efforts, managing content production and digital communications activities, producing communications reports and analytics, monitoring visibility performance, and ensuring consistent application of Hedayah’s brand, messaging, and visibility standards across all organizational initiatives.

Working closely with the Director of Corporate Communications, the Senior Communications Officer contributes to strengthening Hedayah’s global visibility, reputation, stakeholder engagement, donor communications, and thought leadership positioning while ensuring communications activities effectively support organizational priorities, donor requirements, and programmatic objectives.

• Support the Director of Corporate Communications in the development, implementation, and refinement of Hedayah’s communications strategy and associated communications plans, campaigns, calendars, deliverables, and performance indicators.
• Developing, implementing, and overseeing plans that align with Hedayah’s communications strategy to enhance Hedayah’s brand identity, messaging, and visibility through consistently highlighting the work of Hedayah, including monthly content calendars.
• Work closely with staff across all relevant departments to develop and implement communications plans and campaigns that support individual activities, longer-term programs, and organizational priorities.
• Plan and manage integrated communications campaigns across digital, social media, public relations, publications, events, and other communications channels.
• Keep abreast of trends, developments, emerging technologies, and opportunities relevant to communications, public affairs, media, and the prevention and countering of extremism and violent extremism sectors.

• Draft, edit, and quality assure a wide range of written communications products including press releases, articles, reports, newsletters, impact reports, publications, speeches, talking points, statements, key messages, website content, factsheets, presentations, and social media content.
• Create and edit basic visual and multimedia content in support of Hedayah’s communications activities, including photography, simple social media graphics, presentation slides, simple video content, and other branded communications assets using Canva and similar content creation tools.
• Support and oversee other content development with outsource suppliers across all communications deliverables and platforms.
• Ensure all communications products align with Hedayah’s messaging, editorial standards, visual identity, and brand guidelines.
• Maintain and contribute to Hedayah’s editorial calendar and content pipeline.

• Lead the development, editing, packaging, dissemination, and promotion of Hedayah’s publications, toolkits, policy briefs, research reports, annual reports, newsletters, and knowledge products internally or with outsource suppliers.
• Coordinate publication launch activities and promotional campaigns to maximize visibility, reach, and stakeholder engagement.
• Work closely with program teams to ensure effective translation of technical content into audience-focused communications products.

• Manage and publish content across Hedayah’s website, newsletters and social media channels.
• Develop and implement monthly content calendars and digital content plans.
• Monitor digital performance and generate regular analytics reports covering website traffic, audience engagement, content performance, follower growth, and campaign effectiveness.
• Identify opportunities to improve digital performance through…