Communications Manager

The Communications Manager is responsible for developing and implementing IFZA's external and internal communications strategies to strengthen the organization's reputation, enhance employee engagement, and ensure consistent messaging across all communication channels.

The role manages corporate public relations, media engagement, internal communications platforms, employee communications campaigns, and key corporate events. The Communications Manager also leads the planning, content development, and execution of IFZA's bi-annual Town Hall meetings and other internal engagement initiatives, ensuring alignment with IFZA's strategic priorities, culture, and values.

• Develop and execute IFZA's public relations and corporate communications strategy.
• Build and maintain relationships with media, journalists, industry influencers, and strategic stakeholders.
• Manage press releases, media statements, executive articles, opinion pieces, and corporate announcements.
• Coordinate media interviews, speaking opportunities, podcasts, and external engagements.
• Monitor media coverage and industry trends, providing regular reporting and strategic recommendations.
• Support crisis and issue management communications when required.
• Ensure consistency of brand messaging across all external communications channels.
• Manage external communications agencies and suppliers where applicable.

• Develop and execute IFZA's internal communications strategy to support employee engagement and organisational alignment.
• Manage internal communication channels, including intranet, newsletters, email communications, and leadership updates.
• Create and implement employee communication campaigns relating to business updates, culture, people initiatives, and strategic priorities.
• Partner with People & Culture and business functions to ensure clear and timely communication of organisational initiatives.
• Monitor readership, engagement, and communication effectiveness through regular reporting and analytics.
• Maintain editorial calendars and communication plans for all internal channels.

• Lead the end-to-end planning and delivery of IFZA's bi-annual Town Hall events.
• Develop event themes, communication plans, executive presentations, scripts, key messages, and employee engagement activities.
• Coordinate with leadership and cross-functional stakeholders to ensure high-quality content and delivery.
• Manage internal event communications before, during, and after events.
• Support additional employee engagement events, culture initiatives, recognition programmes, and strategic internal campaigns throughout the year.
• Coordinate suppliers, event agencies, production teams, and vendors when required.
• Measure event effectiveness and provide recommendations for continuous improvement.

• Oversee the creation of high-quality written, visual, and digital communications content.
• Ensure all communications reflect IFZA's tone of voice and brand standards.
• Manage communication calendars and workflow across multiple stakeholders.
• Review and approve communication materials before publication.

• Track and report on communication KPIs, including media coverage, engagement, reach, readership, and sentiment.
• Produce regular communications performance reports and strategic recommendations.
• Use data and feedback to continuously improve communications effectiveness.

• Minimum 5-8 years of experience in Corporate Communications, Public Relations, Internal Communications, or related fields.
• Demonstrated experience managing corporate reputation and media relations.
• Proven track record in employee communications and engagement programmes.
• Experience planning and delivering large-scale corporate events, leadership forums, and town hall meetings.
• Experience working with senior executives and leadership teams.

• Bachelor's degree in Communications, Public Relations, Journalism, Marketing, Media Studies, or a related field.
• Exceptional written and verbal communication skills in English.
• Strong presentation and storytelling abilities.
• Proven media relations and stakeholder management experience.
• Experience developing executive-level communications materials.
• Strong project management and event coordination skills.
• Excellent attention to detail and ability to manage multiple priorities.
• Strong analytical, planning, and organisational skills.
• Experience using…