Marketing Manager

Embark on a journey where your unique contributions are celebrated, and your professional growth is embraced. At ADCB, we nurture a diverse, inclusive community where every voice is valued.

The Retail Banking Group (RBG) supports retail and micro-business customers in managing their finances, through expert advice and the provision of a full suite of specialist products and services in conventional and Shari’ah compliant banking. The business is committed to driving digital innovation to deliver excellence in customer service. We are actively seeking an ambitious professional to join our Retail Banking team at ADCB to work alongside passionate colleagues who share your ambition to redefine excellence in UAE banking.

• To independently manage and drive marketing communication, execute marketing campaigns, develop and manage the digital marketing strategy, drive media and other strategic initiatives by engaging key stakeholders in assigned business areas to ensure internal customer satisfaction, return on investment, brand recall and salience
• Manage key marketing projects and drive them to closure through effective project management skills in line with the required standards and track marketing budgets to ensure maximum return on the marketing dollar through effective negotiation skills
• Proactively manage the marketing calendar for assigned customer accounts and reconcile actual activity versus planned activity
• Ensure all Standard Operating Procedure’s (SOP’s) are adhered to, from briefing to sign offs, budgeting to media planning and that all activities are traffic managed properly and implemented on time
• Engage with key business stakeholders to understand their challenges and deliver marketing campaigns which meet their objectives ensuring seamless execution
• Develop and manage the strategic marketing plan and associated marketing calendar for the new business
• Oversee and manage all marketing related activities in assigned customer accounts, from planning, agency briefing, traffic management, review, managing internal approvals and production and develop media strategies and plans in co-ordination with the external media agency which are in-line with business objectives and budgets
• Develop, oversee and manage the digital marketing strategy to achieve the business goals across all campaigns and initiatives
• Manage and provide assistance on digital projects to ensure successfully rolled out as per agreed processes and within agreed timelines
• Develop and manage the social media strategy, enhance the design, content and conversion of ADCB’s website and other digital tools to support the achievement of business goals
• Ensure all required approvals are in place from key stakeholders before commencing production as required and ensure the production quality and timelines are met to meet business requirements
• Deliver a weekly status update to the head of the department and chief marketing officer, share data and statistics on campaign effectiveness, cost savings, quarterly media report, marketing spend data, competition tracking in line with the required standards
• Work with Bank approved external suppliers to deliver marketing activities as required ensuring maximum value for the marketing dollar spent by keeping an eye on costs as well as through effective negotiation
• Manage relationships so that the performance of suppliers is of a standard that ADCB would expect and accept, ensuring creative integrity is maintained and quality control is managed in briefing / debriefing and brand adherence
• Monitor and control the advertising and promotion funds allocated to product programmes as required
• Manage self and team in line…