Nurse Manager

Ensure nurses deliver safe and high-quality patient care and have a proactive attitude towards the patients and their families.

• Develop and provide support to the Nurse-in-Charge and Nurse Supervisors in leading a team of Assistant and Registered nurses.
• Evaluate nursing activities to ensure safe patient care, good caregiver relations and operational efficiency.
• Perform direct clinical nursing care when required, mandating the requirement to wear NMC nursing uniform.
• Conduct regular clinical rounds with nursing and other members of the inter‑professional team, talking with patients and patient bystanders in their clinical areas to support patient experience.
• Action and execute patient feedback to support a positive patient experience.
• Improve the operational systems, service processes and policies in support of the NMC mission, including better management reporting, information flow, business process and organizational planning.
• Perform essential life support as per regulatory requirements and scope such as Basic Life Support, Pediatric Advanced Life Support, Advanced Cardiac Life Support, Neonatal Resuscitation etc.
• Establish, plan, implement and monitor KPIs that are relevant to the business and department.
• Liaise with multiple stakeholders regarding the suitability of clinical equipment, inventory supplies and contribute to product evaluation.
• Participate as a team member of the Quality Management team in implementing standard operating procedures and protocols relating to patient care services.
• Participate and lead in internal clinical audits and communicate to the clinical team to improve and change practice, reporting to the Director of Nursing.
• Develop policies and procedures relating to patient care.
• Develop clinical skill assessment tools and participate in the assessment of caregivers to ensure safe evidence‑based care.
• Participate in annual budget and manpower planning and monitor spending.
• Provide management reports on patient care records and statistics when required.
• Manage caregivers' appraisals and performance focus, evaluating training needs analysis in collaboration with the Director of Nursing and the Nurse Educator.
• Identify issues and take a lead role in managing complaints, review audit processes to highlight concerns regarding patient care.

• Have an appropriate license to work as a registered nurse in the relevant regulatory health authority with all the qualifications and experience these mandates.
• Have evidenced experience in managing multiple departments and teams.
• Be able to influence and implement change when necessary.
• Be able to make decisions and communicate effectively.
• Manage their own professional re‑licensure.
• Hold a valid American Heart Association Basic Life Support Provider card.
• Be willing to work across departments when necessary.
• Be able to communicate clearly and effectively in English (spoken and written).

• Evidenced experience/expertise in the clinical field in which they are employed.
• Evidenced ability to work as part of an inter‑professional team.
• Organizational and administrative skills with which to use the electronic medical record platform for clinical documentation.
• Be able to communicate effectively in Arabic.