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Job Description & How to Apply Below
Clinic Assistant – Key Responsibilities
- To assist Physician in clinic including accessing, adding, and modifying the patient medical records under the physician’s supervision.
- Request the necessary investigation for the patient.
- To assist the provision of high-quality care to patients and their families under the direction and supervision of the Physician/ Registered Nurse/ Midwifes.
- Demonstrate a range of skills to meet the needs of patients whilst promoting dignity, privacy, and respect.
- Provide a range of healthcare and non-nursing duties, ensuring efficient and effective service to the ward/department at all times.
- To assist with administration and non-nursing duties.
- To perform basic care under the direction of Physician/ Registered Nurse/ Midwife.
- To assist all patients who are able, towards independence and activity under the direction of the physician/Registered Nurse/Midwife.
- To provide patient comfort by utilizing resources and materials; transporting patients; answering patients call and requests; reporting observation of the patient to the team leader.
- To assist patient transfer to other departments.
- To accompany patients who are ready for discharge.
- To transport equipment and patient records between departments.
- To support the registered nurse staff and ward clerk in the clerical, administrative and receptionist duties in the ward.
- To assist in maintenance of stocks and non-medical supplies.
- To develop and utilize good communication skills and pass on telephone messages.
- To correctly use aids and equipment supplied for patients; report needs and obvious defects of this equipment to the Registered Nurse/ Midwife in charge.
- To cover the duties of the ward clerk in absence.
- To advise the Registered Nurse/ Midwife in charge of malfunctioning equipment.
- To liaise with the Registered Nurse/ Midwifes in charge in the assessment of equipment and medical consumable items requirements.
- To ensure appropriate utilization of resources effectively and efficiently.
- To provide a positive patient experience through the delivery of high-quality customer service.
- To identify unsafe care practices and contribute to corrective actions.
- Observe and maintain confidentiality of information data relating to patients, staff, service and the organization.
- To appropriately escal(ate) identified concerns according to level of urgency.
- To demonstrate an understanding of positive health and promote positive health.
- To ensure continuity of care; the clinic assistant must update the physician/midwife in charge of any task, procedures and advice given to the patient and his/her family.
- To work within the current policies issued by hospital, reporting any sickness and accidents to the physician/Registered nurse/midwife and Nurse Manager.
- To liaise with nursing colleagues and other professional standards, hospital policies and procedures, local requirements and JCI standards.
- To participate in any other duties that you may be asked to undertake by physician/Senior nursing staff within the scope of practice.
- To ensure that patients/clients belongings and valuables are kept safely, adhering to local procedures.
- To be able to administer and seek advice on the appropriate measures in an emergency.
- To ensure that patients/clients privacy is maintained and that dignity and freedom of choice is enhanced.
- To report all changes in patients’ condition to the physician/Registered nurse/ Midwife.
- To maintain knowledge, skills and accept responsibility for own education and career development.
- To attend in-service training, other training program and meetings as required.
- Set goal and standards for self-improvement.
- To process a clear understanding and commitment to NMC’ policy; accepts and recognizes the legal limitations and ethical parameters of the role.
- Demonstrate effective oral and written communication skills.
- Demonstrate flexibility in meeting work demands and ability to work as a team.
- Demonstrate understanding of cultural differences.
- Takes direction from the Registered nurse/ midwife in problem solving.
- Maintains confidentiality at all times.
- Be informed on health & safety regulation affecting the unit in which they work.
- Have full knowledge of fire…
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