Quality Control Manager

Essential Functions Statement(s)

• Comply and ensure compliance with safety and environmental guidelines, policies, and regulations.
• Maintain ongoing contact with staff members, third party personnel, quality consultants, and customers.
• Maintain a continual improvement of the product & process throughout the entire organization.
• Develop advice, publish, and implement policies pertaining to Quality.
• Processing of complaints and claims from customers.
• Manage and Structure the Quality Department.
• Disposition off-site Quality Issues that may be of concern to the company
• Provide Internal Audits and External Audits of Outsourced Processors.
• Provide Monthly Status Reports.
• Manage and Maintain the Non-Conformance Log.
• Assess the performance of welders, NDE Technicians, and Inspectors to determine if their certification needs to be removed.
• Review and Approve Work Orders.
• Provide a Management Review Report as required.
• Direct authority over Quality Departments and personnel.
• Direct authority over the quality process.
• Other activities as assigned.
• Implement Quality Manual, Procedures and applicable project requirements (i.e. ITP, JI, etc)

• Problem Solving – Identifies and resolves problems in a timely manner;
  Gathers and analyzes information skillfully;
  Develops alternative solutions;
  Works well in group problem solving situations;
  Uses reason even when dealing with emotional topics.
• Technical Skills – Assesses own strengths and weaknesses;
  Pursues training and development opportunities;
  Strives to continuously build knowledge and skills;
  Shares expertise with others.
• Interpersonal Skills – Focuses on solving conflict, not blaming;
  Maintains confidentiality;
  Listens to others without interrupting;
  Keeps emotions under control;
  Remains open to others’ ideas and tries new things.
• Planning/Organizing – Prioritizes and plans work activities;
  Uses time efficiently;
  Plans for additional resources;
  Sets goals and objectives;
  Organizes or schedules other people and their tasks;
  Develops realistic action plans.
• Quality – Demonstrates accuracy and thoroughness;
  Looks for ways to improve and promote quality;
  Applies feedback to improve performance;
  Monitors own work to ensure quality.
• Quantity – Meets productivity standards;
  Completes work in timely manner;
  Strives to increase productivity;
  Works quickly.
• Safety and Security – Observes safety and security procedures;
  Determines appropriate action beyond guidelines;
  Reports potentially unsafe conditions;
  Uses equipment and materials properly.
• Adaptability – Adapts to changes in the work environment;
  Manages competing demands;
  Changes approach or method to best fit the situation;
  Able to deal with frequent change, delays, or unexpected events.
• Initiative – Volunteers readily;
  Undertakes self-development activities;
  Seeks increased responsibilities;
  Takes independent actions and calculated risks;
  Looks for and takes advantage of opportunities;
  Asks for and offers help when needed.

• Education:
  
  Bachelor’s Degree from four‑year college or university; or one to two years related experience and/or training; or equivalent combination of education and experience.
• Experience:
  
  10 plus years’ related experience.
• Computer
  
  Skills:
  
  Microsoft Office Suite.
• Certifications & Licenses: AWS, CWI, ASNT NDT Level III.