Food Safety & Quality Assurance Lead

Accountability Areas Food Safety Management System (FSMS)

• Assist in the development, implementation, and maintaining of FSMS within the organization, ensuring that it aligns with the HACCP standards.
• Provide guidance to properties in establishing and maintaining FSMS.

• Perform routine inspections of food production facilities, event sites, and food delivery facilities in accordance with the inspection plan approved by QA Manager.
• Perform HACCP internal audits in accordance with the audit plan approved by QA Manager.
• Conduct supplier approval audits and surveillance audits of vendors supplying food products.
• Identify and report process gaps and opportunities for improvement through audit reports.

• Provide training sessions on food safety and hygiene practices and HACCP system based on training plan.
• Provide coaching and guidance to improve operational practices and reduce food contamination risks.
• Maintain records of training attendance and training effectiveness evaluation.
• Foster a culture of food safety among employees.

• Maintain and verify wireless temperature monitoring system deployed at properties.
• Perform environmental and personal hygiene monitoring using ATP machines.

• Verify that medical screenings of food handlers are carried out as per schedule in coordination with Human Resources Department.
• Verify that screening results are documented and that any health-related issues are addressed promptly in compliance with local health regulations and QA requirements.

• Investigate food safety complaints and feedback to establish root causes.
• Produce incident investigation report for Head of Department or Manager review.
• Communicate with food suppliers to ensure traceability of products when a recall or withdrawal notice is issued.
• Oversee the food recall process in case of food contamination or health concerns related to specific products.

• Facilitate and verify the HACCP documentation properties maintain in property folders or digital platforms.
• Maintain accurate records of FSQA monitoring verification activities and testing activities.

• Monitor the performance of assigned properties against established quality assurance benchmarks.
• Coordinate with property HACCP team leaders on Quality Assurance trend reports and performance reports.

• Review and ensure that properties corrective action plans are effective.
• Support properties with root cause analysis when required.

• Perform all activities in compliance with health and safety regulations to ensure a safe working environment.
• Perform other relevant duties as assigned by the Direct Manager.