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Quality Assurance Specialist - Call Center & ISO

Job in Abu Dhabi, UAE/Dubai
Listing for: AD Ports Group
Full Time position
Listed on 2026-07-24
Job specializations:
  • Quality Assurance - QA/QC
    QA Specialist - Analyst/Manager, Data Analyst, Quality Control - QC Analysts/Managers, Regulatory Compliance Specialist
Salary/Wage Range or Industry Benchmark: 133920 - 200880 AED Yearly AED 133920.00 200880.00 YEAR
Job Description & How to Apply Below
Position: Quality Assurance Specialist - Call Center & ISO 9001

AD Ports Group in Abu Dhabi, United Arab Emirates is seeking a Senior Officer - Service Quality Assurance to assist in QA reviews and reporting for customer interactions, aiming to deliver the highest service quality and to close corrective actions. The role requires 2-4 years in QA with call center exposure, strong data handling and reporting skills, and fluency in English;
Arabic is a plus.

Responsibilities include updating FAQs, CRM data entry, ISO recertification support, surveys, training,

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