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Manager - Quality And Excellence

Job in Abu Dhabi, UAE/Dubai
Listing for: AD Ports Group
Full Time position
Listed on 2026-10-18
Job specializations:
  • Quality Assurance - QA/QC
    Regulatory Compliance Specialist
  • Business
    Change Management, Regulatory Compliance Specialist
Salary/Wage Range or Industry Benchmark: 360000 - 520000 AED Yearly AED 360000.00 520000.00 YEAR
Job Description & How to Apply Below

Job Description:

The Manager - Quality & Excellence will play a pivotal role in strengthening governance, enhancing performance, and embedding a culture of continuous improvement. This role involves developing and implementing quality frameworks, leading cross-functional improvement initiatives, and establishing key performance indicators. The successful candidate will drive organizational excellence, support senior management with quality insights, and ensure compliance with international standards.

Responsibilities
  • Develop and enhance quality management and business excellence frameworks.
  • Lead continuous improvement initiatives and process optimization across functions.
  • Establish and monitor quality KPIs, performance indicators, and improvement metrics.
  • Conduct process reviews, quality assessments, and internal audits to identify gaps.
  • Identify process inefficiencies and recommend practical solutions.
  • Standardize and maintain SOPs, policies, and governance documentation.
  • Support the implementation and effectiveness of Quality Management Systems (QMS).
  • Lead root-cause analysis and corrective action initiatives.
  • Facilitate cross-functional improvement programs and ensure sustained actions.
  • Prepare quality and business excellence reports for senior management.
Qualifications
  • Bachelors degree in Business Administration, Engineering, or Quality Management.
  • Relevant professional certification in quality or operational excellence is preferred.
  • Lean Six Sigma, EFQM, or ISO Lead Auditor certifications are highly desirable.
  • Strong professional proficiency in English, with Arabic as an advantage.
  • Minimum 7 years of experience in quality, business excellence, or process management.
  • Experience leading cross-functional improvement initiatives is an asset.
  • Strong knowledge of Quality Management Systems and process improvement methodologies.
  • Practical experience with Lean, Six Sigma, or similar frameworks.
  • Excellent analytical, communication, and stakeholder management skills.
  • Ability to translate process findings into practical improvement actions.

Requirements:

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