Tele Caller​/Listing Coordinator

We are looking for a proactive and detail-oriented Tele Caller / Listing Coordinator to join our growing real estate team. This role is perfect for someone who enjoys client interaction, lead generation, and ensuring property listings are accurate and up-to-date.

1. Property Listings Management

• Collect and verify property details, documents, and media (photos/videos/floor plans) from owners or developers.
• Ensure all required documentation (title deed, NOC, IDs, authorizations) is complete before listing.
• Create accurate and compelling property listings for portals and company CRM.
• Update, edit, or remove listings regularly to maintain accuracy and availability.

2. Communication & Coordination

• Make daily calls to property owners to source new listings and update availability.
• Act as the first point of contact between property owners and the company.
• Maintain professional communication with owners to build long-term relationships.
• Coordinate with the listing manager for approvals and escalations.

3. Documentation & Compliance

• Ensure all listings comply with company policies, developer/owner requirements, and regulatory standards (such as ADCP, DMT, or Property Finder rules).
• Maintain a filing system (digital & hard copy) for all listing documents.
• Handle No Objection Certificates (NOCs) and publishing permit when required.

4. Internal Coordination

• Share updated listing availability with the sales/leasing team weekly.
• Ensure consistency between the company’s master availability sheet and individual coordinator sheets.
• Forward inquiries to the listing manager; direct communication with sales agents should be avoided unless instructed.

5. Performance Targets

• Make 200 calls per day
  , with at least 100 answered calls
  .
• Generate at least one genuine interested lead per day from the owners list.
• Contribute actively to expanding the company’s property database.

6. Reporting & Accountability

• Submit daily and weekly reports on calls, listings added, and client responses.
• Highlight challenges, owner objections, or document issues to the listing manager.
• Cooperate in audits, cross-checks, and investigations if discrepancies occur.

7. Professional Conduct

• Uphold confidentiality of client and company information.
• Avoid providing inaccurate or misleading details regarding properties.
• Maintain discipline, punctuality, and professional behavior in the office and with clients.

• Experience: Minimum 1 year in real estate tele calling, listing, or coordination within the UAE
• Skills: Strong communication and interpersonal skills
• Good organizational and multitasking abilities
• Other: Familiarity with real estate portals (Bayut, Property Finder, Dubizzle) is an advantage
• Proficiency in English (Arabic is a plus)

• Competitive salary and performance-based incentives
• Employment visa, health insurance, and benefits as per UAE labor law
• Career growth opportunities in a dynamic and supportive environment