Captain - Breakfast & Brunch Restaurant

General Information Country/Region United Arab Emirates Province/City Abu Dhabi Hiring Entity Rosewood Abu Dhabi Department Food  & Beverage - Services Job Type Full-time Permanent

Job Description OUR PURPOSE AND CULTUREWe are driven to create a future where people and place enrich one another. We are wholly committed to rooting ourselves more deeply in every place we are in while setting new benchmarks for positive impact.

As a pioneering collective with a common purpose, we curate extraordinary moments and honor the soul of every place along our journey. At Rosewood Hotel Group, we answer The Calling. Together, we Make the Place.

THE TEAMThe Food & Beverage team at Rosewood Abu Dhabi is dedicated to delivering exceptional dining experiences through refined service, strong product knowledge, and genuine hospitality. Across our restaurants and bars, we create memorable moments that reflect the highest standards of luxury hospitality.

As a Captain, you will report to the Assistant Manager – Outlet and play a key leadership role on the restaurant floor, supporting daily operations while guiding and developing service associates to deliver seamless guest experiences.

YOUR ROLEAs a Captain, you will oversee the day-to-day flow of restaurant operations, ensuring every guest receives attentive, personalized, and consistent service. You will lead by example, maintaining service excellence, supporting team performance, and acting as a key link between the management team and service associates.

Your ability to inspire the team, anticipate guest needs, and maintain operational excellence will contribute directly to the success of the outlet and the overall guest experience.

HOW YOU’LL MAKE THE PLACELead and support restaurant operations during service, ensuring exceptional guest experiences and adherence to Rosewood and LQA standards

Conduct team briefings, manage floor assignments, and coordinate service flow to maintain operational excellence

Coach, train, and guide service associates, fostering a culture of continuous improvement and accountability

Monitor guest satisfaction, proactively address concerns, and ensure effective service recovery when required

Maintain high standards of cleanliness, presentation, product knowledge, and operational readiness throughout the outlet

Support outlet performance through effective scheduling, inventory awareness, and attention to revenue opportunitiesCOULD THIS BE YOU?

You have supervisory experience within a restaurant or luxury hospitality environment

You are passionate about food, beverages, and creating memorable guest experiences

You possess strong leadership skills and enjoy motivating and developing team members

You demonstrate excellent organizational abilities and thrive in a fast-paced operational environment

You have a solid understanding of restaurant operations, service standards, and POS systems

You communicate fluently in English; additional language skills are an advantage OUR BENEFITS As part of our team, you’ll enjoy a thoughtfully designed benefits package that supports your wellbeing, professional growth, and life beyond work. This includes medical coverage, paid time off, complimentary room nights, learning and development opportunities, global career opportunities, and industry-leading paid parental leave supporting eligible associates across all paths to parenthood.

OUR COMMITMENT TO YOUAt Rosewood Hotel Group, your voice is heard – and valued. We’re a community that encourages associates to be themselves, not fit into a fixed culture, and this philosophy shines through in our commitments to reflect and honor the history, culture and geography of our destinations. We’re not only committed to building and nurturing genuine, long-lasting relationships but to transforming them – and our Diversity, Equity and Inclusion (DEI) strategy helps put these principles into practice.

About UsLocated on Al Maryah Island at the core of Abu Dhabi’s new Central Business District (CBD), Rosewood Abu Dhabi is a five-star luxury hotel inspired by the glistening Arabian Gulf, reflecting the history, architecture, and culture of Abu Dhabi. You will discover spacious guest rooms, fine dining, and world-class amenities married to stunning views.