Prepare and serve hot and cold coffee beverages such as espresso, cappuccino, latte. Operate coffee machines and equipment following brand standards. Maintain consistency in taste, presentation, and speed of service. Greet customers and offer refreshments in a courteous manner. Ensure VIP and regular guests receive prompt and attentive service while waiting in lounge areas. Assist with light hospitality duties to support the showroom environment.
Monitor stock of coffee, tea, water, condiments and related supplies. Refill and clean coffee machines and service stations regularly. Notify supervisors when items need restocking. Maintain cleanliness of the coffee area, lounge tables and serving tools. Ensure compliance with hygiene and safety standards at all times. Support showroom events if applicable. Assist in serving refreshments during special events, product launches or client meetings.
Certifications & Experience
- Skilled with 4-6 years of barista or food & beverage experience (preferably in hospitality or customer service roles)
- Knowledge of coffee preparation and barista tools
- Pleasant personality with strong customer service skills
- Basic communication skills in English (Arabic or other languages a plus)
- Technical
Skills:
Coffee machine operation;
Beverage preparation (espresso-based drinks);
Hygiene and safety practices;
Basic inventory handling;
Customer interaction etiquette. - Behavioral Skills &
Competencies:
Integrity & Safety – Demonstrates honesty, complies with safety rules and regulations, and respects organizational policies;
Job Knowledge – Understands the job duties and tools used in their work;
Work Quality – Produces neat, accurate, and complete work;
Productivity – Completes work on time, puts in effort, and meets daily targets;
Teamwork & Attitude – Works well with others and respects coworkers and supervisors;
Adaptability – Adjusts to changes in schedule, tasks, or work conditions;
Initiative – Works without needing to be told every step; actively looks for improvements.
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