Restaurant Manager

L'ETO GROUP

Marina Mall, Abu Dhabi (Upcoming Opening)

L'ETO Group was founded on a philosophy that blends nutritious, health-conscious dining with an iconic dessert selection. Inspired by the essence of summer — freshness, vibrance, and warmth — we have grown from a single café in Soho into more than 40 locations across the UK, UAE, Saudi Arabia, Qatar, and beyond.

Joining L'ETO means becoming part of a global brand where creativity, ownership, and hospitality come together to create unforgettable guest experiences.

As Restaurant Manager at L'ETO Group, you will take full ownership of the branch's operational, financial, and staff performance. You will lead the management team, drive commercial results, and ensure the restaurant consistently delivers L'ETO's standards of quality, service, and guest experience — while building a strong, motivated team around you.

• Take full ownership of the restaurant's day-to-day operations, ensuring consistent execution of L'ETO's brand and service standards
• Set and drive sales targets, including Sales per Head and additional sales, across the management team
• Analyze sales, guest satisfaction, and operational KPIs, and translate findings into clear action plans
• Recruit, induct, and develop supervisors and team members, building a strong bench for future growth
• Lead, coach, and performance-manage the full team, setting clear expectations and holding the team accountable to them
• Design and oversee staff scheduling and rostering across the branch to balance service levels with labor cost
• Manage all staff-related HR matters, including leave, disciplinary processes, and liaison with HR and payroll
• Ensure full compliance with food safety, health and safety, and licensing requirements at all times, including scheduling staff to undergo food safety trainings
• Own inventory management and supplier relationships, ensuring accurate stock takes, ordering, and par levels
• Monitor food and beverage quality, presentation, and consistency against brand standards
• Act as the final point of escalation for guest complaints and service recovery
• Build relationships with regular guests and use guest feedback to drive continuous improvement
• Oversee maintenance and upkeep of all restaurant equipment and assets, coordinating repairs and servicing as needed
• Prepare and present operational and financial reports to Area Manager
• Ensure the branch is fully prepared for internal audits, brand visits, and operational assessment.

• At least 3–5 years' restaurant management experience in the UAE or Gulf region
• Track record of hitting sales, cost, and profitability targets in a fast-paced, branded F&B environment
• Strong leadership presence — friendly yet fair and disciplined, with the ability to hold a team accountable
• A positive, confident, and ambitious personality with a hands-on, floor-first approach
• Confident, proactive, and a strong critical thinker with sound decision-making skills
• Willingness to complete ongoing training, tastings, and guidance provided by the company
• Proficient in Microsoft Office and Syrve POS, with confidence reading and acting on operational reports and back office data
• A strong sense of ownership, accountability, and commercial awareness