Waiter​/Beverage Attendant | BEAMS

BEAMS is one of Japan’s leading culture shops, bringing together fashion, food and art
.

BEAMS Abu Dhabi creates a cultural bridge between Japan and Abu Dhabi, connecting people and ideas to shape new culture together.

At BEAMS
, we create memorable experiences through creativity, craftsmanship, thoughtful service and genuine hospitality. Guided by the Japanese philosophy of Omotenashi
, we anticipate guest needs, pay attention to every detail and aim to make every visit personal and inspiring.

We are looking for a Waiter / Beverage Attendant to join our team at ZUIKOAN in Abu Dhabi and deliver attentive, thoughtful and culturally respectful food and non-alcoholic beverage service.

As a Waiter / Beverage Attendant
, you will manage the complete guest journey — from welcoming and seating guests through menu guidance, order taking, beverage preparation, food service, payment and farewell.

You will help create a warm and memorable experience while maintaining high standards of service, accuracy, presentation, cleanliness and hospitality
.

• Welcome, seat and guide guests through the menu naturally
• Manage reservations, waitlists, tables and takeaway orders
• Take and enter orders accurately, including special requests and allergen information
• Prepare approved Japanese tea, coffee where applicable and soft drinks
• Serve food and desserts carefully while maintaining presentation standards
• Monitor tables, pace service and anticipate guest needs
• Process cash and card payments accurately using approved POS access
• Maintain dining areas, beverage stations and service areas to a high standard
• Record waste, breakage and order errors accurately
• Communicate effectively with the F&B team to ensure smooth service
• Refer refunds, discounts, voids and compensation requests to the manager for approval
• Support events, launches and other operational activities when required

• Guest satisfaction and hospitality standards
• Order and allergen accuracy
• Service timing and table management
• Beverage quality and consistency
• Dining and service-station cleanliness

• 3+ year of experience in a café, restaurant, hotel or tea-service environment preferred
• Strong entry-level candidates with the right attitude may also be considered
• Required food-safety training
• High school diploma preferred
• Professional English communication skills
• Additional languages are an advantage
• Warm and confident guest communication
• Strong attention to menu and allergen accuracy
• Basic knowledge of non-alcoholic beverage preparation
• Comfortable using POS systems and handling payments
• Strong teamwork and ability to manage service timing
• Professional presentation and a genuine interest in hospitality

Reports to: Assistant Manager – F&B

Works closely with: F&B and Retail Team

Shift Leadership: An experienced team member may be designated as Service Shift Leader

Accurately enter orders, process payments and control beverage portions and waste.

No independent authority to approve discounts, refunds or compensation.

• Shift-based table service
• Standing, walking and tray carrying
• Handling hot drinks and breakable items
• Cleaning and service-station duties
• Events, launches and stock counts when required

If you are passionate about hospitality, Japanese culture, food and creating thoughtful guest experiences
, we would love to hear from you.

Join BEAMS Abu Dhabi and be part of a team bringing Japanese creativity, culture and Omotenashi hospitality.