Sales Assistant | Retail | IKEA Dalma

Job Requisition : 174985

Established in the 1930s as a trading business, Al-Futtaim Group today is one of the most diversified and progressive, privately held regional businesses headquartered in Dubai, United Arab Emirates. Structured into five operating divisions; automotive, financial services, real estate, retail and healthcare; employing more than 35,000 employees across more than 20 countries in the Middle East, Asia and Africa, Al-Futtaim Group partners with over 200 of the world's most admired and innovative brands.

Al-Futtaim Group’s entrepreneurship and relentless customer focus enables the organization to continue to grow and expand; responding to the changing needs of our customers within the societies in which we operate.

By upholding our values of respect, excellence, collaboration and integrity;
Al-Futtaim Group continues to enrich the lives and aspirations of our customers each and every day

The Sales Assistant is responsible for generating sales and delivering a positive customer experience within the market hall area. The role requires maintaining store standards, arranging products, and supporting all operational duties assigned by the shopkeeper. Success in this role is demonstrated by meeting sales targets, contributing to customer satisfaction, and actively participating in store activities while upholding company policies and brand values.

• Maintain store standards and cleanliness to create a sparkling clean and organized environment.
• Represent a positive attitude toward the merchandise, the brand, and the company.
• Assume and complete other duties as assigned by the shopkeeper.
• Meet or exceed weekly sales targets and participate in market hall inventories.
• Attend all store meetings and related functions.
• Punctuality and adherence to designated work schedule.
• Flexibility in working with peers and management to accomplish duties.
• Follow IKEA policies and procedures 100%.
• Create a positive first impression for the customer through an energetic attitude and adhering to dress code.
• Greet customers immediately upon entering the store with a smile.
• Provide customers with current relevant information.

• Excellent verbal communication skills.
• Ability to stand and lift products during work hours.
• Strong customer focus and adherence to brand values.
• Flexibility and teamwork skills in a retail environment.

• High School Degree or equivalent.
• Minimum of 1 year of retail sales experience.
• Good verbal communication skills.
• Ability to stand for a minimum of 4.5 hours and lift certain products.
• Warm and friendly personality with a customer-focused approach.

The real estate development and operations arm of Al-Futtaim, Al-Futtaim Group Real Estate is responsible for a multi-billion-dollar portfolio across MENA. With high-quality residential, business, retail, tourism, educational and healthcare developments, the master developer caters to the diverse needs of cities and communities in the region. From origination, conception, development, sales, procurement and construction of mega-projects and the leasing, operation and management of these projects after completion, Al-Futtaim Group Real Estate (AFGRE) has been developing and managing owned landbanks, unlocking the economic potential of the region and contributing to future development for more than 40 years.

Our focus is to enable and invest in meaningful relationships to make our properties the best places to live and work, build additional products and services and enable partnerships to create true value to our customers throughout their entire experience with us.

AFGRE is responsible for master planning of all projects in its portfolio, including two large scale mixed use destinations:
Dubai Festival City and Cairo Festival City.

Al-Futtaim Malls provides development and asset management expertise, specializing in building retail-led super regional malls in prime locations across MENA and beyond. With a proven track record of creating both sustainable revenue growth and value enhancement for tenants,…