Boutique Manager - Aesop

Aesop is a globally respected skincare brand, renowned for its thoughtful formulations and timeless design. Guided by curiosity and integrity, we create products that celebrate simplicity, sustainability, and sensory experiences—inviting customers into a world of considered luxury.

We are seeking a thoughtful and self-driven Boutique Manager with a deep commitment to exceptional customer experiences, to lead our beautiful new Aesop store opening in Abu Dhabi.

Boutique Manager, Aesop

Abu Dhabi

• Actively contribute and assist in developing strategies in collaboration with retail Management to increase store traffic; optimize profitability; develop high potential customers; promote brand awareness, establish market/store presence, and capture competitive market share and work towards implementing these strategies within the store.
• Drive and maximize sales performance of the team to consistently achieve the overall sales budget objectives while ensuring operational integrity and monitoring monthly profitably.
• Demonstrate sales leadership by playing an active role on the sales floor through customer engagement.
• Develop and implement sales action plans in collaboration with the Area Manager to enhance sales for the various product lines.
• Communicate company set KPI's; identify and implement strategies to ensure performance standards are met for all the KPI's.
• Analyze the store's monthly performance, reporting current business trend to cover every aspect of your store, as well as competitor performance to ensure an increase in market share.
• Overlook daily operations like administration, inventory management, VM, and replenishment.

• Provide a clear vision to the team about the business and store's vision and key directions.
• Create and maintain a positive and professional team environment that fosters trust, integrity and superior performance standards, leading by example.
• Develop effective communication channels within and outside the store including daily store briefings; communicate current business trends and relevant updates covering all relevant topics and information that will support and enhance sales performance, customer service, operations, product/brand knowledge.
• Provide on-going training and development to the team in the area of operating standards, customer service and product knowledge.
• Ensure a consistent and effective in-store onboarding experience for all new hires.
• Oversee the preparation of accurate daily, weekly and monthly schedules, by analyzing peak hours to ensure adequate floor coverage.

• Lead the team in executing an exceptional customer service experience and create memorable moments by exceeding their expectations.
• Ensure staff is trained with products and demonstrating to customers at all times.
• Resolve customer complaints and respond to comments in a timely and professional manner.

• Minimum of 3 years' experience in a managerial position within Beauty.
• Strong negotiation and strategic communication skills.
• Organizational and time management skills.
• Excellent interpersonal skills and the ability to build working relationships.
• Ability to prioritize and multi-task.
• Arabic language is advantage.

If you're proud of your past successes, but your future excites you more then let us be a part of your future - Apply Now!

NOTE - Only shortlisted applicants will be contacted. Please accept our utmost appreciation for your interest in joining Seddiqi Holding.