Retail and Corporate Manager

Operational Responsibilities

• Oversee daily store operations to ensure smooth performance, sales growth, and cost control.
• Develop and implement strategies to achieve sales targets and improve profitability.
• Monitor store performance, ensuring high standards of cleanliness, stock availability, and visual presentation.
• Handle escalated customer complaints and coordinate with teams for promotions and campaigns.

• Manage and support store managers and teams to ensure strong performance and service standards.
• Conduct training on product knowledge, customer service, and sales techniques.
• Ensure compliance with company policies, grooming standards, and health & safety regulations.
• Monitor staffing levels and ensure proper coverage across all stores.

• Support B2B and B2G business development initiatives.
• Conduct market research and provide insights for business growth.
• Contribute to improving operational and marketing strategies.

• Proven experience in luxury retail, preferably perfumes, skincare, or premium fashion brands.
• Strong background in client‑facing sales roles within high‑end retail environments.
• Excellent personal presentation, grooming standards, and brand representation suitable for luxury clientele.
• Strong communication skills with the ability to engage international customers.
• Multilingual ability is an advantage, particularly in English and other European or international languages.
• Experience working in fast‑paced, target‑driven retail environments.
• Willingness to relocate and work in Abu Dhabi.