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Job Description & How to Apply Below
UAEN Shopping Experience Assistant | Retail | IKEA YAS
Job Requisition
Overview of the roleAssist in customer service function which, in maland, the IKEA Concept, is Playroom in a friendly and professional manner.
What you will doCustomers
- Greets and welcomes customers on arrival at Smaland.
- Ensure the Smaland admission policy is explained in a friendly and professional manner.
- Ensure the Childs safety is their main priority while they are in Smaland
- Makes announcements and pages the customers (parents) if there is any issue with the children in the playroom area.
- Handles routine customer complaint promptly and courteously.
- Provides a safe environment for children within the area.
Operational
- Ensure all system procedures are adheres to as per policy / procedure
- Briefs the Duty Manager on complaints that require management assistance.
- Ensure all emergency procedures are adhered to.
- Effective Communication skills
- Multitasker and attentive to details
- Sales or Customer service experience
- Proficient user of MS office applications.
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