Operations Coordinator

Overview

Part‑time basis with a 6‑month fixed contract. Position based in Watches & Fine Jewelry Boutique in Galleria Mall, Abu Dhabi.

As the Watches & Fine Jewelry Operations Coordinator, you will be responsible for boutique stock management and logistics, inventory control, shipment coordination, reporting, quality control, and handling administrative tasks such as permits, scheduling and supplier coordination, ensuring efficient operations in line with CHANEL's standards and procedures.

• Reporting to the Watches & Fine Jewelry Sales Manager.
• Internal partners:
  Sales Assistants, Fashion Operations Manager, WFJ Business Development, Administration and Operation.
• External partners: WFJ Boutiques in UAE, suppliers and vendors.

• Manage the stock flow within the boutique (deliveries, transfers, special orders, stock rebalancing, reserved products).
• Coordinate WFJ logistics with Brinks, including high‑value shipments and validation.
• Plan rolling inventories in compliance with the House’s strategy and events.
• Analyze inventory results and follow up on subsequent processes.
• Share stock inventory report with finance on a monthly basis.
• Conduct stock quality control and report and coordinate pieces in after‑sales care.
• Manage PLV and after‑sales tools stock inventory (boxes, bags, ribbons, after‑sales tools).

• Coordinate ordering of boutique supplies and reception of invoices in Coupa.
• Processing and application of police and mall permits.
• Prepare and maintain the monthly schedule in My Schedule App, including planning and managing team leaves.
• Coordinate new joiner arrivals and support induction preparation.
• Act as the main point of contact for maintenance and facility‑related matters, liaising with the Store Planning team.

• Managing the safe and back‑of‑house organization in line with CHANEL's standards.
• Ensure that all procedures are respected and followed.
• Propose and implement proactively new procedures if needed.
• Follow best practices and processes in the interest of boutique efficiency.

• Excellent organizational and planning skills, with strong analytics skills.
• Proficient in using computer systems and digital tools.
• Ability to react quickly together with excellent interpersonal skills.
• Excellent spoken and written English skills.