Boutique Manager

Overview

David Webb is seeking an exceptional Boutique Manager for our new Abu Dhabi boutique at The Grove, Saadiyat Island. We are one of the world’s most exclusive fine jewelry houses, designed and manufactured entirely in New York.

A minimum of 10 years’ experience in high jewelry or ultra-luxury retail is required, bringing a proven background in sales, clientelling, and boutique management.

Candidates must already be based in the UAE – relocation will not be provided.

Founded in New York City in 1948, David Webb is an iconic, luxury design House whose namesake founder redefined high jewelry. Known for creating exquisitely crafted, bold and unique jewelry, David Webb is widely considered one of the most influential designers of the 20th century.

Today, each David Webb creation is imbued with artisanal excellence and handwork, while drawing inspiration from a vast archive of over 40,000 original renderings, records, and design ideas. Form is essential in all David Webb jewels, and bold color, hand‑hammered gold, intricate enamel work, and whimsical animal pieces continue to be prominently featured in the company's collections.

We are headquartered in an historic Neo‑Classical building on Madison Avenue in New York's Upper East Side. Over 30 long‑tenured master jewelers continue many of David Webb's own traditions, hand‑crafting each piece in a workshop directly above the Company's flagship boutique.

In addition to its New York City flagship, David Webb currently has boutiques in Beverly Hills, CA, Doha, and is expanding its presence throughout MENA with its newest boutique at The Grove.

The Boutique Manager for David Webb Abu Dhabi will be a pivotal leader responsible for driving the growth and success of the boutique within one of the region’s most dynamic and culturally rich luxury markets. This role demands a rare combination of exceptional sales ability, masterful clientelling, and the leadership acumen to operate a high jewelry boutique at the very highest level.

The successful candidate will bring an established book of UHNW clients across the UAE, a deep and genuine passion for high jewelry, and the commercial vision to elevate David Webb’s presence among Abu Dhabi’s most discerning collectors and connoisseurs.

• Develop and execute strategic plans to achieve and exceed high jewelry sales targets across the MENA region.
• Leverage an existing UHNW client book to drive revenue and deepen the boutique's presence within Qatar's luxury community.
• Work closely with retail teams to optimize high jewelry assortment planning and stock development, ensuring a compelling and relevant offering for our discerning clientele.
• Actively animate stores to create an exceptional high jewelry experience for clients.

• Cultivate and nurture relationships with VVIP Clients through bespoke experiences and engagements in high‑value environments such as art galleries, private members clubs, and exclusive events.
• Deeply understand the lifestyle, preferences, and desires of our high jewelry clients to provide personalized service and build lasting relationships.
• Maintain meticulous client records, tracking preferences, purchases, and milestones to ensure a seamless and deeply personal continuity of service.

• Recruit, build, and lead a dedicated high jewelry team, fostering a culture of excellence, passion, and client‑centricity.
• Implement comprehensive training and coaching programs for the high jewelry team and broader retail teams, focusing on product knowledge, sales techniques, and client engagement.
• Set and maintain exceptional standards of boutique presentation, ensuring the environment consistently reflects the pinnacle of luxury.

• Maintain an in-depth knowledge of the high jewelry market, including trends, competitor activities, and client preferences.
• Provide insights and feedback to regional and global teams on product development and market opportunities.

• Minimum 10 years’ experience in high jewelry or ultra‑luxury retail, with a significant…