Store Manager-Fashion

Sales

• Achieve monthly, quarterly, and annual sales targets.
• Monitor daily sales performance and implement strategies to maximize revenue.
• Analyze sales reports, KPIs, and market trends to improve store performance.
• Upsell and promote products, loyalty programs, and ongoing promotions.
• Drive profitability by managing expenses and minimizing operational losses.

• Manage the overall day-to-day operations of the store.
• Ensure smooth opening and closing procedures.
• Maintain high standards of store cleanliness, organization, and presentation.
• Ensure compliance with company SOPs, health and safety standards, and UAE regulations.
• Monitor cash handling procedures and ensure accurate daily cash reconciliation.
• Coordinate with warehouse and logistics teams for timely stock replenishment.

• Recruit, train, mentor, and supervise store staff.
• Prepare employee schedules and manage attendance.
• Conduct regular performance evaluations and provide coaching.
• Motivate the team to achieve sales and customer service goals.
• Address employee concerns and maintain a positive work environment.

• Deliver an exceptional customer experience.
• Resolve customer complaints professionally and promptly.
• Build strong customer relationships to encourage repeat business.
• Ensure staff maintain excellent product knowledge and service standards.

• Monitor stock levels and ensure product availability.
• Conduct regular stock counts and inventory audits.
• Minimize stock losses through effective inventory control measures.
• Investigate stock discrepancies and coordinate corrective actions.
• Ensure proper receiving, storage, and merchandising of products.

• Maintain attractive visual merchandising displays in line with brand guidelines.
• Ensure promotional displays are implemented correctly.
• Monitor product placement and pricing accuracy.

• Prepare daily, weekly, and monthly sales and operational reports.
• Monitor KPIs including sales achievement, conversion rate, average transaction value (ATV), units per transaction (UPT), footfall, and staff productivity.
• Coordinate with HR, Finance, and Operations on store-related matters.
• Maintain accurate records of inventory, cash, and staff documentation.

• Bachelor's degree in Business Administration, Retail Management, Commerce, or a related field.
• 3–5 years of experience as a Retail Store Manager or Assistant Store Manager.
• Experience in fashion, beauty, cosmetics, lifestyle, FMCG, or luxury retail is an advantage.
• UAE retail experience is preferred.

• Strong leadership and people management skills.
• Proven ability to achieve sales targets.
• Excellent customer service and relationship management skills.
• Strong analytical and problem‑solving abilities.
• Inventory and stock management experience.
• Cash handling and reconciliation knowledge.
• Excellent communication and interpersonal skills.
• Proficiency in Microsoft Office (Excel, Word, Outlook).
• Experience using retail POS and ERP systems.

• Achievement of sales targets.
• Store profitability.
• Customer satisfaction and service quality.
• Inventory accuracy and shrinkage control.
• Staff productivity and attendance.
• Visual merchandising compliance.
• Operational compliance and audit scores.
• Employee retention and team performance.

• Strong commercial awareness and business acumen.
• Ability to work under pressure in a fast‑paced retail environment.
• Flexible to work weekends, public holidays, and shifts.
• Positive attitude, integrity, and a hands‑on approach to store management.
• Strong decision‑making and organizational skills.