Beauty Consultant

What you ll be doing

• Our Beauty Consultant is responsible for delivering outstanding customer service to all customers and to use appropriate sales techniques and product knowledge to reach sales targets
• Our Beauty Consultant is accountable for counter cleanliness
• stock replenishment
• handling new launches
• promotion of products and merchandising
• Our Consultant is also required to maintain high levels of standards in terms of grooming
• Build and maintain guest experience standards in order to build strong loyalty
• Address customers queries about products prices availability product uses and services
• Communicate with customers to assess their needs provide assistance in satisfying those needs an meeting or surpassing customers expectations
• Advise customers on product ranges best suited to their needs
• Demonstrate usage and benefits of various brands and products
• Generate sales while achieving line and sales targets using make up knowledge
• Sell-out target tracking at store level
• Generate daily sales reports
• Participate in achieving incentives
• Track post-launch sales at store level
• Ensure merchandising levels in the store are met as per the brand guidelines
• Ensure in store stock replenishment in the appropriate shelves counters at appropriate times
• Report stock shortages using the stock order form
• Ensure stock receipt as per set procedures