Museum Studio is looking for a passionate, customer-focused Sales Associate to join our boutique team in Abu Dhabi. This is a fantastic opportunity for a profile interested in building a career in retail, tourism, and cultural institutions — combining strong customer service with hands‑on exposure to a world‑class scientific and cultural destination.
What you'll do:– Welcome and assist museum visitors and customers in a warm and professional manner.
– Provide knowledgeable information about merchandise, including museum-inspired products, books, gifts, artwork, souvenirs, and special collections.
– Recommend products based on customer preferences and needs.
– Achieve team sales targets and contribute to overall boutique revenue.
– Handle customer enquiries, exchanges, returns, and complaints professionally.
2. Store Operations– Operate the point-of-sale system (Lightspeed) accurately and efficiently.
– Process cash, foreign currencies, card, and other approved payment transactions.
– Maintain excellent product knowledge and stay informed about new products, exhibitions, and promotions.
– Monitor stock levels and report shortages, damaged products, or discrepancies to the Store Manager.
3. Merchandising, Events & Brand Representation– Ensure merchandise is properly displayed, priced, labelled, and replenished.
– Assist with receiving deliveries, unpacking stock, stock transfers, and inventory counts.
– Keep the sales floor, display areas, and checkout counter clean, organized, and visually appealing.
– Support visual merchandising and seasonal or exhibition-related displays.
– Assist with special events, VIP visits, exhibition openings, and promotional activities.
– Maintain a professional appearance and represent the museum and boutique brand positively at all times.
Who we're looking for:- Dynamic, organized, and outgoing personality suited to a fast‑paced retail environment
- Based in Abu Dhabi
- Previous experience in retail, tourism, or museums is a plus but not required
- Genuine curiosity about natural history, science, or conservation
- Good level of English;
Arabic fluency and additional languages are a strong asset - Interest in growing a long‑term career within the UAE's cultural and tourism sector
- Opportunity to contribute to UAE goals within the tourism and culture sector.
- Training and development in retail operations, customer service, and museum retail merchandising
- Work at one of Abu Dhabi's flagship cultural institutions.
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