Retail Store Planner

The Context

Hermès, the independent French family-owned Maison founded in 1837, is looking for a Retail Store Planner for its Mall of the Emirates boutique, reporting directly to the Store Director. This role sits at the heart of stock management and replenishment strategy, acting as the key link between the sales floor, logistics teams, and subsidiary retail merchandising.

Dubai, UAE

• Hermès
• Luxury Leather Goods & Fashion
• Full-time On-site

Hermès, the independent French family-owned Maison founded in 1837, is looking for a Retail Store Planner for its Mall of the Emirates boutique, reporting directly to the Store Director. This role sits at the heart of stock management and replenishment strategy, acting as the key link between the sales floor, logistics teams, and subsidiary retail merchandising.

You analyze and closely track key selling items by métier across SKUs, models, and categories, implementing KPIs such as Months of Stock and sell-through rates. You hold weekly meetings with the in-store Sales Floor Manager to align on product offer and proactively advise on slow-moving items while flagging shortage risks.

You define and optimize stock coverage to support sales targets, monitoring storage capacity to avoid stockroom saturation. You help organize front, back, and remote stockrooms based on the product offer strategy defined with the Floor Manager.

You implement and revise Min/Max settings in CEGID/COCKPIT systems based on product offer and storage capacity. You anticipate product needs for peak seasons, trunk shows, and new product launches, working closely with the Merchandising team and following up with the LDC on replenishment plans.

You work closely with the store management team, local logistics and operations teams, and Retail Merchandising & Planning teams, alerting on stock shortages and requesting rebalancing when needed.

• At least 2 years of experience in Retail back office, Planning, or Supply Chain
• Good understanding of basic supply chain concepts and forecasting methodologies
• Excellent communication and leadership skills, comfortable liaising between sales and corporate teams
• Strong analytical skills with proficiency in Excel (Pivot tables, Xlookup)
• Highly organized, rigorous, and proactive in proposing process improvements

Hermès is one of the most coveted luxury employers globally, known for its artisanal heritage and exceptionally low staff turnover. A Store Planner role at a flagship location like Mall of the Emirates gives you direct exposure to one of the busiest and most prestigious Hermès boutiques in the Middle East, with real influence over stock strategy and sales performance. For supply chain professionals looking to specialize in luxury retail planning, this is a rare opportunity to build expertise within a Maison renowned for long-term career development and genuine investment in its people.

For a Retail Store Planner with 2-4 years of experience in luxury retail planning, based in Dubai:

• Base salary: AED 12,000 - 18,000/month