Sales Assistant - Store Operations

Sales Assistant - Store Operations Job Snapshot Role:
Sales Assistant

Location:

Abu Dhabi Emirate, United Arab Emirates Industry: Retail Function:
Sales-Retail

Experience:

1-2 years of retail sales experience Job Type: Full Time

Job Details Country:
United Arab Emirates City:
Abu Dhabi Emirate Industry: Retail Function:
Sales-Retail Salary:
Not disclosed Gender: No Preference Candidate Nationality:
Not specified Job Type: Full Time Work Arrangement:
On-site

• Welcome customers promptly and create a positive first impression.
• Engage customers in a friendly and professional manner.
• Provide current and relevant information about available products.
• Understand customer requirements and assist throughout the shopping process.
• Thank customers when they leave the store and encourage future visits.
• Build positive customer relationships through attentive service.

• Contribute to store sales through effective customer engagement.
• Assist customers in fitting rooms and respond promptly when additional support is required.
• Identify suitable opportunities to add complementary items to a sale.
• Offer gift cards as part of the customer service process.
• Capture customer information accurately in the designated database.
• Provide efficient service at the cash wrap while addressing customer requirements.

Maintaining a clean, organised, and customer-ready environment is an important part of the position. The Sales Assistant will support housekeeping activities, maintain assigned store areas, and help ensure visual presentation standards are consistently followed. The role also involves completing operational tasks assigned by store management while balancing customer service priorities during busy trading periods.

• Excellent customer service and interpersonal skills.
• Good verbal communication capability.
• Strong organisational and multitasking skills.
• Ability to maintain store cleanliness and presentation standards.
• Customer-focused and energetic working style.
• Ability to use CAD and visual design applications.
• Ability to work effectively in a physically active retail environment.

• High School Degree.
• 1-2 years of retail sales experience.
• Ability to use CAD and design applications such as AutoCAD, Sketch Up, Illustrator, or Photoshop to create visuals.
• Good verbal communication skills.
• Ability to perform some heavy lifting.
• Ability to stand for a minimum of 8 hours.

Al-Futtaim Retail operates across MENA and Southeast Asia and works with international brands including IKEA, ACE, Marks and Spencer, and the Inditex Group. Its operations combine physical retail with investment in digital innovation, AI capabilities, customer experience, and loyalty platforms. The retail business includes colleagues from more than 100 nationalities across over 10 countries and forms part of Al-Futtaim 's wider regional business portfolio.