Sales Executive - BEAMS
BEAMS is one of Japan's leading culture shops, bringing together fashion, food and art
.
BEAMS Abu Dhabi creates a cultural bridge between Japan and Abu Dhabi, connecting people and ideas to shape new culture together.
At BEAMS
, we create memorable experiences through creativity, craftsmanship, thoughtful service and genuine hospitality. Guided by the Japanese philosophy of Omotenashi
, we anticipate customer needs, pay attention to every detail and make every visit personal and inspiring.
We are looking for a Sales Executive to join our team in Abu Dhabi and create a thoughtful, personalised retail experience for every customer.
As a Sales Executive
, you will help customers discover products, stories and styling ideas that suit their interests and lifestyles.
You will manage the complete customer journey - from a warm welcome and discovery to product recommendations, styling, mobile POS checkout, careful packaging and a sincere farewell.
KEY RESPONSIBILITIES- Welcome customers naturally while respecting personal space and culture
- Understand customer needs before recommending products or styling ideas
- Explain product specifications, curation stories and lifestyle fit
- Provide fitting-room support while protecting customer privacy
- Complete cash and card sales accurately using approved POS access
- Confirm items, package purchases carefully and provide a sincere farewell
- Maintain approved VMD, sales-floor, fitting-room and product-care standards
- Coordinate replenishment and stock enquiries with the Storekeeper
- Collect customer details only with consent and through approved systems
- Refer returns, discounts, refunds and compensation requests to the manager for approval
- Accurately process sales while protecting products, payment devices and customer information
- Contribution to team sales
- Customer feedback and repeat visits
- Product knowledge and styling
- POS and transaction accuracy
- Floor presentation and stock standards
- 2+ years of experience in fashion, lifestyle or premium retail preferred
- Experience in consultative or styling-led sales preferred
- High school diploma or equivalent
- Fluent English; additional languages are an advantage
- Strong customer listening and styling skills
Ability to communicate product stories in an engaging way - Strong digital POS and transaction accuracy
- Cultural sensitivity and a collaborative approach
- Genuine passion for customer experience, fashion, lifestyle and culture
Reports to: Assistant Manager - Retail
Operational oversight: Shop Manager / Manager on Duty
THE ROLE- Shift-based schedule
- Extended standing and walking
- Mobile POS and stock handling
- Participation in events, launches and stock counts
If you are passionate about fashion, culture, lifestyle and exceptional customer experiences
, we would love to hear from you.
Join BEAMS Abu Dhabi and be part of a team connecting Japanese creativity, culture and hospitality with Abu Dhabi.
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