INSPIRE | EXHILARATE | DELIGHT
For over seven decades, Chalhoub Group has been a partner and creator of luxury experiences in the Middle East. In its pursuit to excel as a hybrid luxury retailer, the Group has curated a portfolio of over 10 owned brands and strengthened its distribution and marketing expertise for over 400 international names across luxury fashion, beauty, jewellery, watches, eyewear, and art de vivre categories.
INSPIRE | EXHILARATE | DELIGHT
For over seven decades, Chalhoub Group has been a partner and creator of luxury experiences in the Middle East. In its pursuit to excel as a hybrid luxury retailer, the Group has curated a portfolio of over 10 owned brands and strengthened its distribution and marketing expertise for over 400 international names across luxury fashion, beauty, jewellery, watches, eyewear, and art de vivre categories.
Every step at Chalhoub Group is taken to build a future where luxury dreams become reality — bridging cultures and crafting memorable experiences for our consumers. Be it by constantly reinventing itself, committing to innovation, or embracing new technologies, the Group is shaping the future of luxury retail. It delivers seamless omnichannel experiences across more than 950 stores, online platforms, and mobile apps.
Driving this innovation journey is The Greenhouse — the Group’s innovation hub, incubator, and accelerator for startups and emerging businesses, regionally and globally.
Chalhoub Group fosters a people-at-heart culture rooted in diversity, equity, and inclusion, and a workplace catalysed by forward thinking and future-proofing. Today, it brings together over 16,000 talented professionals across eight countries in the Middle East, with a presence in LATAM. Their collective efforts have earned the Group the Great Place to Work® certification in several markets.
Sustainability is at the core of the Group’s strategy, guided by a clear commitment to people, partners, and the planet. Chalhoub Group is proud to be a member of the United Nations Global Compact, a signatory of the Women’s Empowerment Principles, and to have pledged to reach Net Zero by 2040.
What You ll Be Doing
As a Store Supervisor at NARS, you will be responsible for driving store performance, delivering an exceptional client experience, and ensuring smooth day-to-day operations. You will lead and engage the team, uphold NARS brand standards, and contribute to achieving sales and customer service targets.
Key Responsibilities
- Lead by example and represent NARS values and brand standards across all customer and team interactions.
- Drive sales performance through effective coaching, engagement, and selling techniques.
- Manage team scheduling, performance, engagement, and daily floor coverage.
- Deliver exceptional customer service and build strong client relationships, including VIP client management.
- Handle customer feedback and complaints professionally and efficiently.
- Maintain high standards of visual merchandising, store presentation, grooming, and stock replenishment.
- Stay informed on products, beauty trends, and competitor activity, sharing relevant insights with key stakeholders.
- Manage inventory, stock movements, and audit preparation in line with company procedures.
- Ensure compliance with retail, safety, security, HR, and operational standards.
- Execute store events, projects, and clienteling activities to drive customer engagement and sales.
What You ll Need To Succeed
- Fluency in English and Arabic.
- Previous experience in a Store Supervisor or similar team leadership role.
- Strong makeup application skills and a passion for beauty.
- Excellent communication, customer service, and team leadership skills.
What We Can Offer You
With us, you will turn your aspirations into reality.…
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