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Job Description & How to Apply Below
- Our Beauty Consultant is responsible for delivering outstanding customer service to all customers and to use appropriate sales techniques and product knowledge to reach sales targets
- Our Beauty Consultant is accountable for counter cleanliness
- Stock replenishment
- Handling new launches
- Promotion of products and merchandising
- Our Consultant is also required to maintain high levels of standards in terms of grooming
- Build and maintain guest experience standards in order to build strong loyalty
- Address customers queries about products prices availability product uses and services
- Communicate with customers to assess their needs provide assistance in satisfying those needs and meeting or surpassing customers expectations
- Advise customers on product ranges best suited to their needs
- Demonstrate usage and benefits of various brands and products
- Generate sales while achieving line and sales targets using make up knowledge
- Sell-out target tracking at store level
- Generate daily sales reports
- Participate in achieving incentives
- Track post-launch sales at store level
- Ensure merchandising levels in the store are met as per the brand guidelines
- Ensure in store stock replenishment in the appropriate shelves counters at appropriate times
- Report stock shortages using the stock order form
- Ensure stock receipt as per set procedures
- Minimum 2 years experience in the beauty industry
- Proven experience across skincare, makeup, and fragrance categories
- Strong knowledge of luxury retail standards and premium customer service
- Fluent English communication skills (spoken); additional languages are an advantage
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